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Account Recovery

  1. I have had a sever problem accessing my proper wordpress.com blog (http://chrispaynephoto.wordpress.com/) I have registered with this simply to post on the forum.

    I have lost access to my account because I unexpectedly had to to change mobile phones, not only losing my telephone number which was connected to the account but also my google authenticator. So although I know my username and password, I cannot get further than that when logging in, is there anything I can do to get this fixed?

    Thanks in advance

  2. You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you'll find help at the WordPress.org forums.

    If you don't understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It'll help people to answer your question.

    This is an automated message.

  3. Just to clarify the link above is for the blog I am having a problem with, the account I am using at the moment is created just to access the forums and to post this.

  4. Any help would be greatly appreciated please!!

  5. Account Recovery

    Log completely out of WordPress then fill out this form

    https://wordpress.com/wp-login.php?action=recovery

    What you will need to do

    http://en.support.wordpress.com/account-recovery/

  6. Hi,

    thanks for that I have done the account recovery, how long does it take for action to be taken?

    Thanks

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