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Account recovery - All credentials lost

  1. Hi all, I filled the assisted account form but no one is replying to the address I specified.

    I strongly need to delete one post in one old blog not used from some time, as a change in the privacy level of a reader determined this mandatory request.

    The problem is I lost all the credentials and passwords to access the blog panel, as the registration email address was deleted with all the info in it, included the activation URLs.

    The blog is the following:

    http://lattenzione.wordpress.com/

    I need to delete the following post:

    http://lattenzione.wordpress.com/2007/03/13/quando-cavalcavo-il-77-bolognese-perche-si-ricordi-dopo-solo-30anni/

    How can I contact some reference assistance by mail ? The assisted account recovery does not reply.

    Many thanks in advance for your help.

    Massimo

    The blog I need help with is liberinversi.wordpress.com.

  2. Hi there,

    What is the email that you sent the account recovery form under? Our system will automatically take out the email address. Only staff like myself will be able to see it.

    Thank you!

  3. The email address I used to send the assisted recovey form is the following

    [email redacted]

    But I did not get any feedback at the moment.

    Many thanks,

    Massimo

  4. Not sure, but the email address appears to be hidden.

    The email address I used to send the assisted recovey form is the following

    massimo.orgiazzi[at]gmail.com

    But I did not get any feedback at the moment.

    Many thanks,

    Massimo

  5. In any case the email address above was set in the field "What email address should we contact you at?" at the following link

    https://wordpress.com/wp-login.php?action=recovery

    No reply at the moment, I sent it on last Sunday and then, fearing of having done it wrong I re-tried on Tue Aug 26th

  6. I have replied to your account recovery request. Please check your email.

    I will close this thread.

    Thank you!

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