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ACK! You changed your snow feature this year and it looks more like rain!

  1. americanelephant
    Member

    I've been blogging here for years. Always loved the snow feature at Christmastime, but you changed it this year! It used to look like it was drifting down, now it's falling too fast, and looks more like it's raining than snowing!

    Can you change it back?

    The blog I need help with is americanelephant.wordpress.com.

  2. Another blog with the same theme as you is having the same problem. The Benevolence Theme.

    I have also flagged this for the staff

    http://en.forums.wordpress.com/topic/snow-11?replies=6

  3. americanelephant
    Member

    Thanks for the help!

  4. You be welcome

  5. Hi there - It look like this is a theme bug with Benevolence. I've reported it to our theme team, but Benevolence is a retired theme, which means it is no longer supported and that newer features might not work as well on it.

    I suggest you update to a more recent them. Here are some suggestions of themes that are very simple, two-column themes like Benevolence: http://theme.wordpress.com/themes/coraline/ http://theme.wordpress.com/themes/clean-home/ http://theme.wordpress.com/themes/blaskan/ http://theme.wordpress.com/themes/chateau/

  6. americanelephant
    Member

    Thanks for the reply, Eurollo. Is the snow feature somehow new or different this year? Cus it has been around for years and always worked correctly before.

    Also, Benevolence is retired and no longer supported? *Has heart attack and dies* I have put hundreds of hours into designing custom header graphics, custom post graphics and custom sidebar graphics that are designed specifically to go with the dimensions, fonts and layout of Benevolence.

    Do any of the themes that are still supported (and will stay supported) have the same layout, dimensions and font?

  7. americanelephant
    Member

    Just out of curiosity, I thought Benevolence was one of your most popular themes for a long time. Why is it no longer supported?

  8. I have the same problem with the snow, it falls down quickly in lines now. I'm using the same theme I had last year, Debut. I checked the page using IE and also Google Chrome browsers, same results. My blog is http://learning2hear.com/ I hope it can be fixed, I love the snowfall effect.

  9. Hmm, I am able to reproduce this problem with Debut, as well. And when I looked at my test blog with Benevolence this morning, it was displaying properly. But I see it's still too fast on your site, @americanelephant.

    I've opened a bug report for this issue, and will let you all know when I have more information.

    @americanelephant, as far as retiring themes goes, when themes gets to a certain age, they're sometimes retired. You're welcome to keep using Benevolence; I'm not sure if the snow issue is something else. But I'd encourage you to update anyway.

    You can use your same background and header. You can preview and customize themes by using the Live Preview options below the themes in Appearance->Themes, so you can try them out before switching. If you decide to switch, go to Appearance->Widgets and drag all of your widgets into the Inactive Widgets area so that they're saved with their settings. Then, when you switch themes, you can drag them back into your new theme's sidebar area.

  10. catholicreligionteacher
    Member

    I, too, have always enjoyed the snow, but this year it looks more like hail than snow as it is falling at such a rapid clip. I miss the slower, more peaceful snowfall from years' past. This almost stresses me out just watching it. Hope it slows down again soon...

    My website is: http://catholicreligionteacher.com

    Thanks for any help you can provide in advance,
    Greg

  11. americanelephant
    Member

    Thank you, Eurello, I look forward to hearing from you. :^)

  12. Hi all - Actually, now that I've seen a couple of other reports of this, it does not appear to be a theme-related issue. We're looking into it and trying to find the common thread. If anyone else is seeing it, please let me know!

  13. catholicreligionteacher
    Member

    I noticed one more thing while tinkering around today. For what it's worth:

    Looking at my website (CatholicReligionTeacher.com) in Safari the snow falls rather fast and looks more like hail. Looking at my website in Firefox the snow falls slower and actually looks like nice, peaceful snow.

  14. My blog is http://20sowfm.wordpress.com/ and I am having this same problem. I am using the Writr theme.

    For what it's worth, I am usually using Crome

  15. Also seeing it at herstontennesseefamilylaw.com. Disabled it until the bug is fixed. Please fix soon!

  16. I want snow - but can't find the setting. Where is it?

  17. @TK - Your snow looks fine to me.

    I'm seeing two different kinds of complaints here. For some of you, the snow appears correctly but it falls faster than last year. I'm not sure if this is a bug. Others of you have snow that's appearing very glitchy and sporadic. That is a bug, but I haven't yet been able to figure out what's causing it.

    @terraburrah, the setting is in Settings->General in your Dashboard.

  18. @eurello - Just to clarify, my snowfall this year comes down in fast vertical lines that run across the screen. It reminds me of the way the old black and white TV screens looked when the antenna signal was weak or the picture wouldn't come in.

    I looked at some other WP blogs to see how their snow looked by comparison, here are the results:

    http://catholicreligionteacher.com - snowfall looks normal

    http://americanelephant.wordpress.com/ - snowfall is in lines

    I picked a couple of random blogs with snow enabled to check:

    http://breathelighter.wordpress.com/ - snowfall looks normal

    http://rainbowbakery.wordpress.com/ - snowfall is faster, but not in lines.

    As I said in my previous post, the results are the same for me in IE and Chrome. WordPress blogs with snow enabled are the only sites where I experience any display problems.

    Thank you for working on a solution, your diligence is greatly appreciated! http://learning2hear.com/

  19. Hi there,
    Eliminating any browser related issues maybe helpful and we need you help to do that. Please work through what follows and post your specific, detailed results.

    1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    2. If you are using an IE browser in compatibility mode please disable that mode. http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    3. If you are running one of the browsers and versions listed at http://browsehappy.com/

    (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
    http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
    http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

    (b) Make sure that you have both third-party cookies enabled and JavaScript enabled
    http://en.support.wordpress.com/third-party-cookies/
    http://www.google.com/adsense/support/bin/answer.py?answer=12654

    (c) Disable all browser extensions or add-ons temporarily.

    (d) Try enabling HTTPS: http://en.support.wordpress.com/https/

    Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

    4. Try using another browser.

    5. If you are not successful let us know:
    (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
    (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/
    (c) And what any error reports you receive state.

  20. @timethief Thanks for the tips, I tried all those before posting the first time.

  21. Does not this feature work on mobile? I would love to see how it looks on my iPhone.

  22. @grace2go
    While it's true that I am visually challenged, I still don't see exactly which browser versions you are using and if you are on a desktop, pc, mobile. Are you on wifi or satellite or on DSL or what?

    @hnsaifi
    This is not a response. Just a hello there and it's good to "see" you. :)

  23. @TT
    Thanks for the warm hello. Nice to see you after a long time.

  24. @ hnsaifi
    :)

  25. We reported the issue with snow not working properly on some sites, but it the issue is not yet resolved.

    Snow does not appear to be enabled for mobile devices, but I will look into this further as well.

  26. I don't even have snow on my site

  27. oh never mind, I've found snow , thank for the all replies above

  28. Hey all - This should be fixed now. Can you let me know if any of you are still seeing weird snow?

  29. Yay! The snow is fixed! Thank you very much!! Merry Christmas from Hearing His Voice

  30. Please do post links to your posts into technical support threads unless they are directly related to resolving issues. That's spamming.

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