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1. cadtza
   Member
   Nov 9, 2012, 7:05 AM

   Hello,

   I've tried to add a Zone Record for the domain cadt.org.za (south africa) but it asked me to contact support. Could you please add the Zone Record for me?

   Thank you very much,
   Anthea Buys

   The blog I need help with is cadt.org.za.

2. kardotim
   Staff
   Nov 9, 2012, 1:13 PM

   I added a new DNS Zone record for your domain. This change may take a little while to be fully effective. Could you give it some time then try updating the name servers again?

   You can go to Store > Domains on your blog's dashboard and follow the steps there.

   Please take a look at the following guide before going through the process.

   Let us know if you need any help.

3. cadtza
   Member
   Nov 12, 2012, 5:20 AM

   Hi there,

   Thanks. I updated the nameservers again, yesterday, but still no joy. When i use the WordPress domain helper and click "validate" for the domain cadt.org.za, it says that I don't have wordpress nameserves, which is wrong.

   My Domain server Afrihost uses A records. I know wordpress doesn't use a static IP, but I think my A-records are overriding my nameservers. Is this possible?

   Thanks in advance for your help.

   Anthea

4. kardotim
   Staff
   Nov 12, 2012, 7:37 AM

   Could you please try to remove any A or CNAME record from your domain?

5. cadtza
   Member
   Nov 12, 2012, 9:36 AM

   Thank you, all A records and CNAME deleted. Must I also remove or change the SOA record?

   Thank you
   Anthea

6. kardotim
   Staff
   Nov 12, 2012, 9:37 AM

   Yes please. Also note that it might take up to 72 hours before nameservers are fully propagated.

   Sorry for the inconvenience.

7. cadtza
   Member
   Nov 12, 2012, 10:02 AM

   Okay. Thank you!

8. kathrynwp
   Happiness Engineer
   Nov 13, 2012, 7:02 PM

   Just let us know if you need further help.

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