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1. raspberryrain1
   Member
   Oct 27, 2012, 8:07 PM

   Hi,
   I have spoken to 123-reg about why I can't receive emails to the mailboxes I have set up which are-

   [email redacted]
   [email redacted]

   They have told me to input:
   mx0.123-reg.co.uk.
   mx1.123-reg.co.uk

   When I enter this WordPress tells me that 'it doesn't look right'.
   I am also have the same issues with my other site

   michellewernham.com
   email- [email redacted]

   Please help! Thanks.

   I've tried to add a Zone Record for the domain raspberryrain.co.uk but it asked me to contact support. Could you please add the Zone Record for me?

   The blog I need help with is raspberryrain.co.uk.

2. timethief
   Member
   Oct 28, 2012, 7:32 PM

   Staff will add your zone record for you. Please be patient while waiting.

3. jenia
   Staff
   Oct 29, 2012, 9:54 AM

   Hi there, zone records already exist for your domains so they do not need to be added. Your MX records need to be in the following format:
   MX <pref> <host>.
   For example:
   MX 5 ALT1.ASPMX.L.GOOGLE.COM
   The records you've mentioned above indeed do not look complete. Could you please ask 123-reg for the MX records in the format I quoted? You can also refer them to the following support article for examples:
   http://en.support.wordpress.com/domains/custom-dns/#adding-custom-dns-records

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