WordPress.com is an easy way to start blogging. Get a blog, check out our features, read the latest announcements, choose from great themes, or learn about the team behind it.
Need help? Check out our Support site, then
I've tried to add a Zone Record for the domain slightlyoddley but it asked me to contact support. Could you please add the Zone Record for me?
This is so I can add my email mail.slightlyoddley.com from namecheap.com
They have told me to contact wordpress to do this
The blog I need help with is slightlyoddley.com.
Hi there, what you need to do is update your DNS records so that you can continue receiving your namecheap email. We have detailed instructions about how to add email here: https://en.support.wordpress.com/domains/add-email/
Hey thanks for replying, i have seen this but i dont know where to actually get my custom DNS records. I know where to put them but i don't actually have them
For the exact records to be entered, your email provider NameCheap should advise you on this. You might want to refer them to this support article to make it clear what you are asking for: http://en.support.wordpress.com/domains/add-email/add-other-email/
Thanks Jenia, I've contacted namecheap and they told me to get the records from wordpress - i'm going in circles haha
Hi there - sorry you feel like you've been going in circles, let me try to help. :-)
Your name servers are already correctly pointing to WordPress, as I can see on your whois domain record here:
Registration Service Provided By: Namecheap.com
Visit: http://namecheap.comDomain name: slightlyoddley.com
Name Servers:
ns1.wordpress.com
ns2.wordpress.com
ns3.wordpress.com
So that part doesn't need to change, as it's already set properly.
In order to complete your email setup, you'll need Namecheap to provide you with their custom DNS records for email service, which you'll then enter into the Custom DNS area of your domain setup, under Store > Domains > Edit DNS.
For an example of what the records will look like, you can see screenshots on the support page Jenia gave you above:
http://en.support.wordpress.com/domains/add-email/add-other-email/
Please make sure Namecheap is clear about the fact that you only require their email service, not web hosting, since you are hosting your site at WordPress.com. You've already set up your name servers to point to WordPress.com, but in order to use Namecheap's email service, you need the appropriate DNS records from them, such as MX, A, and CNAME records, as applicable, and as seen in the example on the above support page.
Let me know how it goes.
This topic has been closed to new replies.
lizodey
jenia
