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Add Media not working?

  1. cherylfassett123
    Member

    I am trying to add a photo into a post I am working on. When I click on "Add Media" button, it doesn't pull up any pics in my gallery, nor does it give me the option to upload new. Just pulls up a blank gallery. Anyone else having this problem? I have even gone so far as to restart my computer!

    The blog I need help with is cherylfassett.wordpress.com.

  2. Exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/

    If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

    1. Try clearing your browser’s cache:

    http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  3. cherylfassett123
    Member

    thank you for all the info! I am off to investigate!!

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