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1. tslats
   Member
   Jan 2, 2013, 10:11 AM

   When i try to add media to a post it goes through the progress bar then comes up with an error that the files don't exist and to upload something more substantial.

   i have tried multiple formats jpeg, tif, psd etc and all have the same issue.
   Files are between 1-7mb

   Any ideas?

   The blog I need help with is thelongandshort.com.

2. notawoodpecker
   Member
   Jan 2, 2013, 12:21 PM

   Files are between 1-7mb

   That is tremendously huge and is probably choking the system.

   Try a .jpg that's 100K or less and see if it works.

3. tslats
   Member
   Jan 3, 2013, 9:40 AM

   Nope just tried a small image and same error

   Error logo_main.png
   File is empty. Please upload something more substantial.

4. raincoaster
   Member
   Jan 3, 2013, 9:43 AM

   Define "small" please.

5. tslats
   Member
   Jan 4, 2013, 12:03 AM

   86kb

6. tslats
   Member
   Jan 4, 2013, 12:03 AM

   also tried PNG and JPEG

7. raincoaster
   Member
   Jan 4, 2013, 1:29 AM

   Hmm, what browser are you using? And are you perchance using an app or ipad or something? There are some reports of issues with those.

8. tslats
   Member
   Jan 5, 2013, 12:09 PM

   Using Safari on an Imac
   I'll try Firefox

9. raincoaster
   Member
   Jan 5, 2013, 2:55 PM

   There have been reports of issues with Safari lately. If FF works better for you, that's good to know. Try Safari again after their next version to see if they've made it WP.com compatible.

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