Need help? Check out our Support site, then


All comments going to spam

  1. librarygrapevine
    Member

    We are having an issue with our blog where all comments from users who have a utsa.edu email address (but no WordPress account) are being marked as spam.

    This is an internal blog for employees of our university, so essentially all users submitting comments have the same utsa.edu email extension. Because no notifications are sent when comments are marked as spam, we have no way of knowing when comments have been submitted.

    Can the spam filter settings be please be adjusted?

    The blog I need help with is librarygrapevine.wordpress.com.

  2. Please contact Akismet directly, filling out the form that will appear when you type "spam" in the text field, and choosing "I think Akismet is catching my comments by mistake" from the selections:

    http://akismet.com/contact/

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.