WordPress.com

1. doomdab
   Member
   Nov 7, 2011, 2:28 PM

   I have tried writing on here before but was unsuccessful in getting a useful answer. But as I can't contact wordpress directly, I have no option but to try again! I want to change my email address. I have followed the instructions EXACTLY (going to General Settings, confirming the new address, etc). But what happens next is I then receive wordpress related emails in BOTH my email accounts, the old and the new. If you work for wordpress and you're reading this now, please, please give me a solution to this very frustrating issue. I am considering cancelling my wordpress account, because I simply cannot have wordpress emails going into my professional email account anymore. If you don't work for wordpress and have been having similar problems, or have a solution, again, please do get in touch. Many thanks in advance.

   The blog I need help with is asjellis.wordpress.com.

2. ardpete
   Member
   Nov 7, 2011, 2:51 PM

   Posting the same topic on every single forum is extremely bad form, you'd be doing us all a favour if you did cancel your WordPress account.

3. andrewspittle
   Staff
   Nov 7, 2011, 2:53 PM

   Howdy, can you email us with the details of what the new address is and what the old address is at support@wordpress.com? We'll get it taken care of for you there. Thanks!

4. doomdab
   Member
   Nov 7, 2011, 3:01 PM

   I apologise sincerely. It was not meant to be rude, but born from frustration. Please accept my apology.

5. 1tess
   Moderator
   Nov 7, 2011, 8:45 PM

   Hi there doomdab,

   I'll delete the other threads which you have started on this topic. Further spamming the forums will not get you a different answer!

   Do as the staff member (Happiness Engineer) andrewspittle says and contact support:
   support@wordpress.com?

6. raincoaster
   Member
   Nov 7, 2011, 10:26 PM

   I gave an effective, easy answer in one of those threads but it's FINE.

7. 1tess
   Moderator
   Nov 8, 2011, 12:59 AM

   @raincoaster

   I'm sorry. If you want to re-post that response then do so.

   The OP had started so many threads on this topic that he or she was beginning to look like a spammer. I don't think that was the case: a spammer. Just someone who was frustrated and not acting in a politic way.

   It seemed best to delete all but one of the excess duplicate threads. IMO having doomdab contact staff directly, as advised here, seems the most effective option.

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