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Approved comments not showing up

  1. jeannetakenaka
    Member

    When I posted a blog today, I had two comments I approved that haven't shown up in the comments section for the blog post. Is there something I need to do to get them to show up?
    Thanks,
    Jeanne Takenaka

    The blog I need help with is jeannetakenaka.wordpress.com.

  2. Are they appearing in your dashboard under Pending?

  3. jeannetakenaka
    Member

    No. Sigh. They show up in my comments log (not sure of the correct word) as approved, but they don't show up on the blog, nor do my responses to the comments. I'm still pretty new at this, so I'm not sure why this is happening.

  4. I tagged this thread for a Staff follow-up. Please let them know what the commenters usernames are. Also subscribe to this thread so you are notified when they respond.

  5. jeannetakenaka
    Member

    Thank you!

  6. Could you please give us a link to the specific post in question, and let us know the name for the commenter on the comment that isn't showing?

  7. jeannetakenaka
    Member

    Sure, macnanx. The link is: http://jeannetakenaka.wordpress.com/2013/03/04/lessons-from-a-wandering-suitcase/

    The two commenters are: Jill Kemerer and Dianna Michaels.
    Thanks so much for your help.

  8. It would appear that you have two of the same post.

    http://jeannetakenaka.wordpress.com/2013/03/04/lessons-from-a-wandering-suitcase/ with 8 comments.

    http://jeannetakenaka.wordpress.com/2013/03/04/lessons-from-the-wandering-suitcase/ with 4 comments, including the missing comments.

  9. jeannetakenaka
    Member

    Wow. I'm not sure how I missed that. Thank you for catching my error. (Blushing.) :) Thanks so much for your time.

  10. You're welcome!

  11. I have the same problem. One of my blog entries has 4 comments, I can see them in my dashboard but cannot see them on the post. Can you help? My blog is marciasd.wordpress.com and the blog entry that I am referring to is http://marciasd.wordpress.com/2013/01/01/happy-new-2013-so-long-2012/

    Thanks!

  12. Actually is happening in most of the posts with comments...I do not understand. I have checked, allow comments..but nothing.

  13. The comments you're referring to as marked as pending approval. You can see these in the Comments section of your blog's Dashboard.

    At Settings -> Discussion in your blog's Dashboard, you have chosen "Before a comment appears, an administrator must always approve the comment."

    This means that every posted comment will await your approval before appearing.

  14. Thank you mancmanx, but I have approved all of the comments and they do not show on the blog. I can see them on my dashboard but not on my blog pages.

  15. I followed all the instructions you mentioned on this post but nothing seems to work. I do not know what I am doing wrong. On the 'screen options' I select 'discussions' and 'comments'. And when I go back to check the settings they are again un-selected. I do not understand.

  16. Your comments section is active at http://marciasd.wordpress.com/2013/01/01/happy-new-2013-so-long-2012/ but the provided comment is still pending.

    You need to approve the comment with the Comments section of your Dashboard.

  17. Go to the comment and hover your mouse over it and click the "approve" link.

  18. The test comment is showing but the other ones aren't, why would that be?

  19. There are 4 previous, approved and replied to comments on that same blog entry, and another one in different one, but neither are showing.

  20. That is the only comment posted to that entry.

    What are the names on the other 4 comments?

  21. @macmanx
    Just to let you know that I posted a comment to http://marciasd.wordpress.com/2013/01/01/happy-new-2013-so-long-2012/

    timethief
    Your comment is awaiting moderation.
    March 26, 2013 at 1:06 am

  22. Yep, that's because the user has selected "Before a comment appears, an administrator must always approve the comment," at Settings -> Discussion, so all posted comments will require approval before appearing.

  23. Yes, I have selected that comments should first be approved, and in the beginning they showed as soon as I approved them but now they do not show...I have done the approving and the marking allow comments on the entries...that does not seem to be the issue.

  24. The other comments are from non wordpress members. I do not know how to send you a photo of the comments on the dashboard that do not show on the entry...

  25. I don't need a photo, just the names on the other 4 comments.

  26. Doreen, Marciasd, and Brian.

  27. There are no comments on your blog from either of those names.

    Where are you seeing them at?

  28. Wow..that's odd....they appear on my comments dashboard...I even replied... :) with all the other comments. When I reply it appears as MarciaSD my name.

  29. Oh, I apologize, I was looking at the blog originally discussed in this thread. This is why it's better to open your own support request. ;)

    The comments were made on the attachment page for the image included in the post: http://marciasd.wordpress.com/2013/01/01/happy-new-2013-so-long-2012/2013-2/

  30. Oh my!! I feel so silly....I spent hours trying to figure this out....I truly appreciate your help. Is there a way to move them from the attachment to the blog itself? I did open a new post in the support forum but before that I tried existing ones in hopes of finding the answer....;)

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