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Attention Support Staff: forum thread comments in spam filter

  1. Thank you! I have added this to the report!

  2. I appreciate it.

  3. Of course :) anytime!

  4. I've heard back again and it should be fixed now. Akismet is clearing your comments!

  5. Yay! Thanks so much to Akismet Staff and you too Grace.

  6. You're very welcome!

  7. Make that count 6 so far for today.
    http://en.forums.wordpress.com/topic/where-to-install-articulate-plug-in-exactly?replies=3

    The commonality is my username and the WordPress dot org links.

  8. Hi again,
    I logged in under my other username account and my answer sucked tossed into the spam filter again. See http://en.forums.wordpress.com/topic/i-do-i-recover-access-to-my-site-the_coyotecom?replies=1

  9. Maybe I need use one of the Staff copy and pastes. lol :D

  10. I don't usually bump threads but there are 7 threads I answered on the weekend in the spam filter and the bloggers who posted them are waiting for answers.

  11. Hi!

    Oh man. I have reported all of these to our team again. I'm not sure what's going on, but I hopefully they will be able to see what's going on.

    Sorry about this!

  12. One of my comments seems to be also stuck in the filter & the blogger is not getting the correct info from others: http://en.forums.wordpress.com/topic/get-back-my-wordpress-blog?replies=3#post-1731460

  13. @gracejiyoung
    Thanks again. It's so discouraging to answer a question and click submit and then find it's in the spam filter. :(

  14. I'm so sorry about this. I have reported your ticket as well @auxclass.

    Hopefully this will get sorted out soon.

  15. Thanks - was a bit discouraging & such when the info I gave would have really helped the OP find their site - which is still up and alive but elsewhere in the thread they were told it was gone

  16. @auxclass-

    Our developer was looking into the ticket you provided and didn't find that it was reported as a false positive. Can you please check?

    Thanks!

    @timethief-

    You should be good to go now!

  17. @gracejiyoung
    Alleluia! :)

  18. I can't tell for sure, that is the beauty of the spam filter - I based the flag on that I had posted ahead of Raincoaster and the thread count was showing as 2 not 3 as it should be - then the OP had a response in the thread that indicated that my response was not seen

  19. Just FYI I found a few posts from both auxclass and timethief in our spam filter this morning. I think I've fixed them all, but I thought I'd let you know.

  20. @jackiedana
    Thanks so much for rescuing them. This is so annoying and disheartening.

  21. I totally understand and I wish we could figure out why it happens. We do try to do a sweep of spam at least once a day to catch these things.

  22. Got it, timethief!

    While we're on the topic of spam, by the way, we've been battling a deluge in the forums. We're trying everything we can to shut down the flood, so please be patient and we're hoping we can resolve it soon.

  23. Thanks so much for coming to the rescue. I have noticed the deluge, of course, who could miss it? By and large I am a patient person though at the end of the months when my deadlines approach I'm less so. When the whole board is covered with spam it makes me want to scream.

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