Need help? Check out our Support site, then


Audio player changed appearance

  1. @veroverika: do you speak spanish?
    I am a moderator on the spanish forum:
    http://es.forums.wordpress.com/

    If you want, we keep talking there. :)

  2. Yes jpsullivan

    Thank you

    Switching to Text mode and reentering the code worked!

    Kodus to you Sir!

  3. Hello everyone,

    As @jpsullivan mentioned, inserting the audio shortcode in Text mode may get your audio players working again. Please ensure that the shortcode is compliant to what is suggested in our support document:

    [audio http://en.support.files.wordpress.com/2012/05/mattmullenweg-interview.m4a ]

    http://en.support.wordpress.com/audio/

    As a precaution, watch out for any extra characters in the shortcode that might affect its functionality.

    I do apologize for the inconvenience this has caused you and I could not be more appreciative of the efforts I'm seeing to help each other out. If, for any reason, you've hit a roadblock and could not get the audio player to work for you, please create a new thread specific to your case and I will make sure to look into each of them. Alternately, you may use our support contact form here as well:

    http://en.support.wordpress.com/contact/

    Thank you!

  4. Hi @druesome,

    for me this shortcode is ok but what about multiple files

    Thank you

  5. stpaulrepository
    Member

    Yes, I was going to ask about that too. I have a number of pages with lists of audio files. They are all working and still work if we add in a new recording using the new player AT THE TOP of the list on the page.

    However yesterday I added some new files at the BOTTOM of the list and this had the odd effect of REMOVING ALL THE FILES with the EXCEPTION OF THE FIRST ONE which was not in the form of the new player.

    To get my files 'back' I have temporarily removed the new files I was trying to add and copied them elsewhere ready to paste them in again when this problem is sorted out.

    Can you help with this one, Druesome? Thank you, Elizabeth

  6. I have also noticed that my longer programs will not play all the way through. the new player crashes out after about 3 minutes.

    That totally ruins the experience on my website. Please fix this!

    I have gone through and RE-EDITED most of my old posts to fix the layout problem the html5 player created. There is nothing I can do to fix the problem of the thing crashing 3 minutes into a podcast.

    This is very annoying!

  7. From druesome:

    Several enhancements to the HTML5 player are underway. Future announcements shall be made on this page, so please be sure to remain subscribed. Thank you!

    I am here holding my breath.

  8. Just to clarify ... my multi-track playlists no longer work with the new audio player. Only the first track plays. I peeked at the html source code created by the shortcode to verify: the audio player picks up only the first track in any playlist and ignores everything else.

    Is it just my site, or is this a generalized limitation of the new player? If it is the latter, will this functionality be brought back, and how soon? The lack of multi-track functionality is a real dealbreaker.

  9. @ uuccmc:
    It's not just your site. The new audio player is unable to play multiple tracks: it doesn't recognize the old player's track lists.
    It broke my "Music" page where the old player used to play a list of about 70 MP3s. Right now (with the new player) it just keeps repeating the first number of the list...
    As for when this will be repaired, being just a WP customer I have no idea. It's amazing how they dared to break our sites in this way, by forcing an obviously not-yet-finished player upon us!

  10. A new development. My slider is no longer working, as of today. My theme is customized Superhero. What is going on?

  11. songsofhope883
    Member

    As I said, my slider has disappeared for a few days now. I know <div> tags in posts can upset WordPress blog layout. I suspect the <div> tags I have put in to shorten the appearance of the new html audio player have upset my blog layout - my slider to be specific.

  12. songsofhope883
    Member

    The other thing I notice is that a link I put on a word below the new html audio player does not work. It is the right color but clicking on the word does not take me to the right url, or any url. I checked the text and the link looks okay in html, but it does not work in the browser!

  13. songsofhope883
    Member

    PS I have taken all the shortening <div> s out. The slider is still not there. The link still does not work. The link is to an mp3 for download. Help

  14. @songsofhope883 - It looks like you have pulled the "featured" tag from Appearance -> Customize -> Featured Content. When I place the tag "featured" back in, here's how it appears:

    https://cloudup.com/c7QbrKn3iRA

    Can you give that a shot and let me know if you experience any trouble with the slider loading?

    Regarding the link below the audio file not working, I'm still investigating this one. Currently, the link appears to work correctly if the image is removed as well so I think the issue expands beyond the audio player and potentially may be related to the theme as well.

    @uuccmc @henkvansetten Just to clarify, the new audio player is not playing multiple tracks on previous audio embeds only. When you create new playlists, those are working. Is that correct? From my initial tests, new audio playlist embeds should work correctly (playing all songs).

  15. @jeremeylduvall: a simply question
    What should I do if my visitors use Opera? Should I duplicate audio files? That is, should I put the files in. mp3 and .ogg?

    If they use Safari, may not play .ogg. If they use Opera, can not play mp3

    Again, what should I do? :(

  16. @jeremeylduvall: obviously I am referring to the latest versions of both browsers.

  17. @jeremeylduvall
    you wrote:

    @uuccmc @henkvansetten Just to clarify, the new audio player is not playing multiple tracks on previous audio embeds only. When you create new playlists, those are working. Is that correct? From my initial tests, new audio playlist embeds should work correctly (playing all songs).

    What do you mean here? Does this "new playlist" need a different code format than the "previous audio embeds", or what? I don't understand. Could you please explain?
    For example, take the code for the music player at http://stayontop.org/music/
    Right now, the new player keeps repeating the first song instead of playing them all.
    So exactly what would I need to change in that existing code, in order to "create a new playlist"? Thanks for clarifying...

  18. @jeremylduvall, @henkvansetten: I've been told by an extremely helpful staff person that you have to use the "Create Audio Player" feature to generate the playlist. Whether playlists created this way in the past will work or not is unclear to me, because I've never used it. I've also been told that at this stage playlists will work only for some browsers, though my understanding is that they're actively working on this element.

    My playlists were created manually, because my audio files are, of necessity, on a remote server. I have not been told whether the playlist feature will eventually work with remote files. If not, I will have to switch to a different platform.

  19. songsofhope883
    Member

    Hi jeremeylduval
    You are right about my slider tag being incorrect. WordPress have changed the way the slider tag is entered. My problem was not related to the audio issue. Slider now works.

    I went to
    Settings - Reading - Featured content
    to check the slider tag I was using.

    But on that page was the message "The settings for Featured Content have moved to Appearance → Customize." So WordPress have changed the location for setting the slider tag.

    When I went to Appearance - Customize, there was no slider tag set. The tag I was using was gone. So I re-entered my slider tag and the tag now works!

    My question is "Why didn't WordPress tell me they were changing the slider tag entry point and that I would have to re-define it?" It would have saved me all this hassle.

    Many thanks

  20. @uumccmc:
    Thanks for helping. But exactly how do I "create an audio player" with a list of about 70 mp3s? Can you perhaps indicate what I'm supposed to do?

  21. Well, as I said, I've never done it. I'll leave the response to the staff members on this thread.

  22. songsofhope883
    Member

    My inactive link problem to an mp3 under the html5 player is still there.

  23. songsofhope883
    Member

    @jeremeylduvall
    The link problem also exists on another blog I run with a different theme. Here is that blog address http://worldshapers883fm.wordpress.com

  24. I have to say that I went ahead this morning and experimented with the audio playlist player and the audio library feature. I used the latest upgrade to Firefox. I uploaded two audio files (mp3) to my WordPress media library. I set my edit box to "text" (not "visual") and followed the instructions at http://en.support.wordpress.com/audio/ to create a playlist. Worked like a charm - got a lovely two-track audio playlist. The uploader even created a description from my id tags. There's a nice little window below the player that lists each track. If you want to skip to another track you just click the appropriate row. If you want to move around a track, you just click where you want to listen. VERY SLICK - while I realize the visual styling is not yet what a lot of folks are hoping for, this is a great improvement in functionality over the old Flash player (IF you can use the media library to hold your audio).

    For all of you who want to know what the code looks like -- here is the form: [playlist ids="#,#,#,{etc.}"] (where the #s indicate the id numbers that WordPress assigns to the audio files). It worked in Firefox, Chrome, IE and Safari, not Opera.

    Sadly, I can't use this local-file method of playlist creation, because I must use a specific remote server to hold my audio. If the WordPress folks could set up an attribute choice like "urls" (instead of "ids") to hold full-path pointers to the files, or even "file" to point to a remote XML playlist file, that would be awesome. Waiting hopefully ... but planning backup ...

  25. @Galois

    If you have visitors using multiple operating systems that conflict on file type preference, you can either create multiple playlists with the same songs (although that may take up quite a bit of space) or you can create download links beneath a playlist (pick the one that fits the browser of most of your users). Then, users can download the file and play it in an external program if their browser does not support that type of file.

    @HenkvanSetten the correct format for a playlist should be the following:

    [playlist ids="17242,17220"]

    Currently, the page you linked is using the individual file URLs instead of the song IDs. It looks like this causes the shortcode to just register the first song on the list rather than all of the songs. To fix this, you'll need to remove the songs from the page and manually add them using the "Create Audio Playlist" feature under "Add Media". This will insert the song IDs rather than the file URLs.

    @Laurie

    I've also been told that at this stage playlists will work only for some browsers, though my understanding is that they're actively working on this element.

    Correct - we're actively working on this.

    My playlists were created manually, because my audio files are, of necessity, on a remote server. I have not been told whether the playlist feature will eventually work with remote files. If not, I will have to switch to a different platform.

    As of right now, the playlist feature only works for media uploaded directly to WordPress.com. This may work with externally hosted media files in the future, but not at the present time.

    @songsofhope883

    My question is "Why didn't WordPress tell me they were changing the slider tag entry point and that I would have to re-define it?" It would have saved me all this hassle.

    I understand the frustration! Occasionally, changes are made to both themes and Customizer features at WordPress.com. We try to notify everyone through public blog posts of major changes, but it's difficult to update everyone affected. I'm glad this sorted out the slider issue.

    The link problem also exists on another blog I run with a different theme. Here is that blog address http://worldshapers883fm.wordpress.com

    Are you referring to the "Download" links beneath each audio clip? If so, those links are working correctly for me in Google Chrome. The links beneath the audio clips are now working for me as well on songsofhope883.com. Can you let me know if you're experiencing trouble on your side?

  26. I've also been told that at this stage playlists will work only for some browsers, though my understanding is that they're actively working on this element.

    Correct - we're actively working on this.

    Ok, @jeremeylduvall: I hope so. :)
    Thanks for your answer.

  27. @jeremeylduvall: you wrote

    To fix this, you'll need to remove the songs from the page and manually add them using the "Create Audio Playlist" feature under "Add Media". This will insert the song IDs rather than the file URLs.

    So I have to fix what you broke???
    This is about almost 80 songs. I would have to drag them around one by one to get them in the correct order again. And because the new player isn't backwards-compatible with the old one and ignores the assigned author names and titles, I would also have to retitle or even retag all those MP3s one by one?
    This would take me many, many hours of work.
    Tell you what: I've taken down my music page. Right now. No playlist at my site anymore. Thank you, WordPress. You've proven yourself really user-friendly.

  28. @HenkvanSetten

    That is the primary solution as of right now. However, we're exploring other options. I will keep you updated as soon as I know more.

  29. @jeremeylduvall
    I avoid publishing rants but there have been threads here on the changes to the images editor and this one that are indicative of the major inconveniences bloggers who were not consulted prior to the changes have experienced.

    Perhaps an option that ought to be explored is refunding all those who paid for any upgrade that negatively affected their sites when unexpected and unwelcome changes beyond their control produced major inconvenience and distress for them. That's not to mention the time investment they must now make to fix what was not broken in the first place and was not broken by them.

  30. @timethief: + 10.000

Topic Closed

This topic has been closed to new replies.

About this Topic