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Blavatar not updating

  1. rpunews
    Member

    I'm trying to change the favicon (Blavatar) on my blog, but am having no luck. My current icon is just the yellow/blue, but I'm trying to change it to the new icon here: http://www.riversidepublicutilities.com/images/icons/rpu-icon.png

    I did a search on these forums and someone mentioned the favicon can take up to 48 hours to change. Any info on this?

    Thanks.

    The blog I need help with is rpunews.wordpress.com.

  2. thesacredpath
    Member

    Does the new blavatar show at settings > general in your dashboard?

  3. rpunews
    Member

    No, the new avatar is not showing there. It's still the old one.

  4. thesacredpath
    Member

    Upload the new blavatar again is all I can suggest. Gravatars and blavatars have been finicky for the past few months.

  5. rpunews
    Member

    I've tried about 10 times since yesterday evening. :( Still not updating.

  6. jonarogers
    Member

    I too am having this problem. Unfortunately WordPress.com support is out until the 19th. Awesome.

  7. thesacredpath
    Member

    Do you get an error of any sort?

    What type of image are you trying to upload?

    How big is the image - height and width in pixels?

    How large is the file size in k or mb or whatever?

  8. rpunews
    Member

    There's no error, it simply says "Settings saved" up top.

    I'm trying to upload a png. I've also tried uploading a jpg.

    The image is 288x288 and 13 KB.

    For the sake of argument, I've also tried a 16x16 (normal favicon size).

  9. thesacredpath
    Member

    Yeah, I just tried to upload one and it says it uploaded it, but never gave me the chance to crop it.

    I don't know what to tell you.

  10. andrewfelsher
    Member

    Me too

  11. thesacredpath
    Member

    Yeah, it seems completely broken right now. It seems to have been partially broken for months.

    I've modlooked this thread and we will see if staff notices or not.

  12. thehline
    Member

    We're working on this now. Thanks for your patience. A fix is on the way :)

  13. mdawaffe
    Staff

    We think the issue has been resolved. Could you please try again? Hopefully it will work this time :)

  14. rpunews
    Member

    Fixed. Thanks!

  15. fadl69
    Member

    I have the same problem
    i tried to upload a new Blavatar but it still not showing
    it has been about 3 months :(

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