Need help? Check out our Support site, then


Blocking Feedback Form Spam

  1. thewebwaysmcrmy
    Member

    Hi,

    I've been getting an insane amount of spam on my feedback form (thewebways.net/submissions) that both comes through to my email and to the 'messages' part of the Feedback page.

    I have to mark each submission as spam individually and was wondering if it's possible to block certain email addresses or flag certain words or phrases? I know it's possible for comments but it's unclear if the comment backlist also blocks feedback.

    Any help is greatly appreciated as sorting spam from genuine feedback is incredibly long-winded and frustrating.

    Thanks,

    Francesca

    The blog I need help with is thewebways.net.

  2. At this time, the comment blacklist does not affect Feedbacks.

    Akismet, the anti-spam system, is a learning engine, so as long as you continue to mark them as spam, it will eventually adapt to the spam trends.

  3. thewebwaysmcrmy
    Member

    Thank you for your help - but can I please suggest that a feedback backlist is considered?! It's an irritating waste of time having to individually mark 145 feedbacks as spam every week.

    Thanks again,

    Francesca

  4. Yes, definitely. I have already made note of the request for consideration.

  5. thewebwaysmcrmy
    Member

    Thank you!

  6. You're welcome!

Topic Closed

This topic has been closed to new replies.

About this Topic