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  1. When I click on ‘visit site’ in dashboard, logout of WordPress, or type URL (inandaroundthegarden.net) in Google's address bar, windows searches forever then says: Internet Explorer cannot display the webpage. I run the Diagnose Connection Problems and there’s none. Then, I thought maybe I should change my blog visibility from “I would like to block search engines, but allow normal visitors” to “I would like my blog to be visible to everyone, including search engines (like Google, Bing, Technorati) and archivers.”

    All of this happened after I clicked on WordPress announcement (in my dashboard) which said: just one click away and you're on the web.
    But that didn’t help. How can I fix this?

    The blog I need help with is inandaroundthegarden.net.

  2. There are so many things that could be causing this from your computer and browser, to exploring all the many connections made between your blog and wordpress that I don't know where to begin.

    (1) What is your operating system and do your keep it updated?

    (2) Which browser version exactly are your using now and do you keep it updated? If you don't know use this site to find out http://www.whatsmybrowser.com/ Are you aware that IE6 is a problematic browser with many quirks and vulnerabilities and if you are running it the advice it to upgrade it to IE8?

    (3) What about your Flash? Which version of it are you running? Are you aware that Microsoft issued a warning that users who are currently using the default Adobe Flash Player 6 that comes preloaded in windows XP were warned earlier this month to upgrade immediately. The Adobe Flash Player 6 that ships by default in Windows XP is vulnerable to multiple code execution vulnerabilities that could lead to PC takeover attacks.

    (5) What about your anti-virus and security programs? Are they up to date? When was the last full system scan done on your computer? Are your syre it's virus ans free and free of malware?

    (6) Is your computer part of a local network? Or are you the only one using it?

    (7) Do your use a router? If so, have you checked to see if it's operating correctly?

    (8) How many proxy connections are there between your computer and your wordpress.com blog? Have you done a traceroute check? The traceroute utility checks how many transfers through other computers on a network) it takes for your computer to contact another computer. You can use traceroute if you know the other computer's IP address, web site address, or name.

    (9) Is your blog the only site that you have problems with?

    As you can see there are many factors in play that it's hard to isolate what your problem is being caused by and how to "fix" it. I'm not a "techy" type and I can't help you but perhaps other volunteers can.

  3. I'm tackling your comments one at a time.

    2)Below is the info regarding my browser. I have no idea what any of this means.

    What's My Browser?
    You are using a browser I can't identify.
    It's USER_AGENT string is:

    Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

    Basic Info:
    This browser does not support JavaScript
    This browser does not support CSS
    Your IP address is: [Removed for security reasons-t3ck]
    This browser has cookies enabled
    Detailed Info:
    USER_AGENT: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6.4; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

  4. 1) would operating system be Windows XP?

    3) I have Adobe Flash Player 10 ActiveX

    5)I have AVG Anti-Virus Free, not updated. Also have Spybot (probably not updated). I don't know how to do a full system scan, and don't know what syre or malware is.

    6)I'm the only one using my computer.

    7)Don't know what a router is.

    8)Don't know what proxy connectionsare, or how to do a traceroute check.

    9)yes, blog is only site having problems with.

    Well, now that I got to the bottom of your list, I see I'm up a creek! I do appricate your reply.

  5. I'm having the same problem as you (have been having it for about a month, actually) and I'm *pretty sure* it's not my computer OR browser...

    http://loltennis.wordpress.com/

    Sometimes it works, sometimes - like *right this instant* - it doesn't.

  6. There are always at least two ways of looking at any situation. You have now supplied some useful information for Volunteers with technical expertise or Staff , who hopefully, will post to this thread to help you.

  7. It looks to me like you will need to contact staff at http://support.wordpress.com/contact

  8. Wrodpress support states: If your blog is running the self-hosted version of WordPress, you should seek support elsewhere.

    I'm back where I started! How about you, loltennis?

    Very discouraging. I was supposed to announce my blog this evening.

  9. This caught my eye:

    This browser does not support JavaScript.
    This browser does not support CSS.

    A problem?

  10. Sounds like a problem, but I have no idea what the browser should support, how to change it and to what, or if that would cause other problems.

  11. dja70- I can't see your blog either.

    Did you buy the WordPress.COM Domain Mapping Upgrade to redirect your dja70.wordpress.com blog to inandaroundthegarden.net or are we talking about a blog hosted elsewhere using the WordPress.ORG software?
    http://en.support.wordpress.com/domain-mapping/ If it's the first, contact WordPress.com Support again and given them your dja70.wordpress.com blog. If it's the second, you need to seek help at the WordPress.ORG forums.

    @loltennis-I can see your blog just fine for the moment.

  12. justjennifer,

    Thank you. I contacted WordPress.com Support as you suggested and it went through . . . will let everyone know what they say when I hear back.

    loltennis,

    I still can't see my blog, but hopefully I will soon.

  13. Below is support's response:

    "OK, the DNS for inandaroundthegarden.net needs to be pointed to NS1.WORDPRESS.COM, NS2.WORDPRESS.COM and NS3.WORDPRESS.COM.
    See the instructions here:"
    http://support.wordpress.com/domain-mapping/map-existing-domain/

    Haven't tried it yet, nervous... will let you know when I do.

  14. Yes, I think that was part of your problem the other day.
    http://en.forums.wordpress.com/topic/photo-frame-but-no-photo?replies=5#post-426466
    I've been too busy to do much here, but this should clear up both problems. That is, your posts and pages always linking back to the one URL, not necessarily the image problem…

  15. Support's DNS instructions worked! I can see my blog! Thanks to each of you for your imput and help.

    Now, do I have to do step #2 at:

    http://support.wordpress.com/domain-mapping/map-existing-domain/

    I didn't realize I would have to purchase credits via PayPal. And it doesn't even say how much it is, but if it works........okay.

  16. Yes, I think that is what you need to do.

  17. But, have you already done that?
    Now I'm confused.

  18. You pay first and then return to complete the process. I think you ought to read all the support documentation first and then proceed in a step by step manner. That way you will know what your are doing and why you are doing it.

    The Domain Mapping Upgrade allows you to use a custom domain name such as example.com instead of the standard WordPress.com domain name – example.wordpress.com – for your blog. This is a paid upgrade.
    * Domain mapping for a domain (or subdomain) you already own costs $9.97 per year, per domain.

    Before Upgrading
    The Domain Mapping Upgrade does not enable the permission to use advertising, any kind of prohibited code, or upload additional themes and plugins. With the upgrade, your blog will still be hosted here at WordPress.com, which means that you will not have FTP access to your files and must still abide by our Terms of Service accordingly.

    From > http://en.support.wordpress.com/domain-mapping/

    Why purchase domain mapping? Read the first 4 paragraphs here> http://onecoolsitebloggingtips.com/2008/06/26/how-and-why-to-get-your-own-domain/

  19. Sorry about the confusion, 1tess.

    I did step #1 at:
    http://support.wordpress.com/domain-mapping/map-existing-domain/

    That cleared the problem up--so far.

    I'm waiting to hear back from wordpress support regarding step #2 because I remembered that I paid for mapping service in December. Like Timetheif said, read first, but funny thing is I thought I had. The problem is that I'm so green, I don't understand much of the language or how to express my computer issues.

    I'll keep you posted on step #2

  20. Just received response from http://support.wordpress.com/, and there's nothing more for me to do, since I already paid for mapping service--gee maybe that's why the problem was solved without doing step #2.

    Thanks everyone!

  21. i want to open a blog, but it seems can't log in,
    [snip]

  22. @josiemht
    You are logged into this blog http://jodiemht.wordpress.com/
    The one you are posted the link to above is not a wordpress.com blog and we cannot help you with it here at all. We provide support only for wordpres.com blogs.

    If you believe that you can set up a commercial blog with a shopping cart at wordpress.com you are wrong. Please read these entries very carefully:
    Types of blogs allowed and not allowed at wordpress.com http://wordpress.com/types-of-blogs/
    Advertising restrictions and the AdControl program
    http://en.support.wordpress.com/advertising/

  23. Also note that wordpress.com blogs cannot be used to drive traffic to third party sites. See: section 2, 5th bullet down http://wordpress.com/tos/

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