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We made a big mistake last night - I am really sorry about this.
If your blog is suspended, send an email DIRECTLY to support@wordpress.com.
I will answer all such emails, along with 499 /498 errors.
Emails not to do with the above will not be answered.
I apologise for the trouble and I am doing what I can to ensure it does not happen again.
Hi.
Thanks for the quick response. I've emailed support.
I would really appreciate it if things get resolved soon.
- Keax
http://ennui.wordpress.com/ looks good?
Forget the emailing - there are technical problems somewhere in the Atlantic
Leave the full blog address here. Not the name, the address.
Mark, just to let you know... don't know if it's connected or not, but some people I know had problems viewing some WordPress blogs using Fireofox yesterday... no problems with Safari or IE, just Firefox.
... and thanks for your help in sorting out http://podcastjunky.wordpress.com/
There has been some issues across the Atlantic earlier. One of the major providers broke something.
That is fixed.
All blogs I know of are fixed.
If you know different please post here - I am here and I will fix.
Mark... you're a superstar!
my blog is back.
you rock my socks.
thank you!
Not sure if this is related but I have had no views today...which is kinda odd.
dmosbon, you have pageviews now. Guess it was just a slow day.
oh...looks that way...hehe...thanks Matt.
Please restore http://www.esoriano.wordpress.com , it is the most viewed wordpress blog, Hosted by the Only Sensible Preacher of our Times. To the management hope to see it again as early as possible. Thanks.
There is a strange problem with redirecting on that blog. Make sure you send in a support request on that one to staff directly tomorrow:
http://wordpress.com/contact-support/
Trent
We know that it is normal that sometimes there are unavoidable circumstances due to technical problems that may occur on your system or servers and we understand that, and we know you are working on it. I hope Bro Eli's blog will soon appear on wordpress again. Thanks for your wonderful site. It really helps a lot, specially in us (in religious sector) specially in the propagation of the Word of God. Thank you very much, God Bless you and your Families.
can anyone help me? my blogs are suspended. http://angelicaambos.wordpress.com and http://aovoutsourcingservice.wordpress.com. My two blogs are in the same user account. I can't login to the first one which is my personal blog and the other one shows an account suspended or archive page.
What kind of error do you get when you try to log in? Does it just go to WordPress.com, do you get the blue admin bar, can you go to your Global Dashboard?
I see the first one just fine.
if there's anything i violate please let me know. its not my intention. Please let me know what I can do to redeem my blog. I want to request reconsideration. Thank you so much.
raincoaster: i can't login it says.. account is suspended. I can't even see the Global Dashboard.
yes.. you can view the first one.. but i can't do a thing on it. can't edit it... or even go to the dashboard.
I'm not staff; the best way to contact them is via the Support button on your dashboard during office hours, 9-5, M-F, PDT. But it seems to me that the second blog is offering services, ie making a pitch for business, and that's not allowed under the Terms of Service. You can blog about an industry or issues in business, but you can't say "here's what we can do for you in exchange for money" on a WP.com blog.
Since it's a suspension, they might respond to an email to support at wordpress dot com. They normally only respond to emergencies outside of office hours. But your personal blog doesn't look like it should be suspended, when I check it out. Looks fine, although that is just my opinion.
You might want to make the latest post on your personal blog a draft until this is resolved, so it isn't directing people to a dead site (once you can get back in, that is).
It is also possible that there have been no breaches of ToS and that it's just that bug striking again. As you can see from the thread, many blogs went down.
raincoaster: how i wish i could touch anything on my personal blog.. but i can't even login on it... because the two blogs are in the same user account. I already email them.. but i didn't get a reply. :( maybe they don't reply to those who violated their rules. But honestly... it's not my intention. I don't know how I could redeem my blog. :(
Yah, my second blog features services that my company is offering. but i never thought its a breach of TOS. :( I'm so sorry for that... I could edit the post if only they will allow me to login.
I'm sure they'll let you edit it once they check email. It's only 7am where the support person is right now, so give him some time and I'm sure he'll look into it; he started this thread, so obviously he's involved.
I'm thinking it's a bug, because I seem to recall that it's blogs, not accounts, that get suspended.
thanks raincoaster... im really worried :( my blog is my life.. i usually blog if i'm bored. hopefully they'll find my email and let me know whats the real score. :( I've been waiting for them since morning.. its already afternoon here in the philippines.
You may lose the new blog, or you may be given the choice to adapt and edit it instead, but I do believe from past experience with other users that your personal blog access will be restored. I know it's worrying, but I have seen issues like this solved many times. It's just hard to be patient, I know.
In the meantime, you can take a leaf out of Timethief's book and download Blogdesk or some other offline blog editor and then you can write and categorize your posts on your computer and then upload them whenever you get access again. This, even, makes good blog fodder.
rescuetime.wordpress.com had this issue today... Halp! :-)
I emailed support@wordpress.com tonight and was told by a fellow named Hailin that I was in breach of the ToS. I'm *hoping* that he's just not aware of the bug going around... This blog is just a product blog for http://www.rescuetime.com ( a free time management web service)-- there are no commercial aspirations and it gets VERY little traffic.
You'll have to talk that out with staff, but I'm sure Hailin is fully aware of the suspensions bug. Volunteers here in the forums have nothing to do with policies and such.
rescuetime looks okay here.
Reply to the email.
Hi, may I know please why the esoriano.wordpress.com blog is blocked or suspended?
May I know what terms and agreement the esoriano blog violated?
@tungkab
That site is fine now and back up and running. I just viewed it a few minutes ago.
thesacredpath: i can't access it from my place. it keep loading to wordpress.com but it never finishes loading.
cross reference http://en.forums.wordpress.com/topic.php?id=16915
This topic has been closed to new replies.
mark
solentdreams
podcastjunky
sakuya
dmo42
matt
addseminarian
rescuetime
tungkab
