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1. patrickrudy
   Member
   Jan 29, 2013, 6:32 PM

   What is the blue background with scroll bars that appears randomly around some text? When I preview the post, it shows up, but I can't seem to find how I turn it off or adjust the settings.

   Thank you,
   Patrick

   The blog I need help with is patrickrudy.wordpress.com.

2. timethief
   Member
   Jan 30, 2013, 3:58 AM

   I'm sorry but I don't see that. I tagged this thread for Staff. Please post screenshot, upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.

3. zandyring
   Staff
   Jan 30, 2013, 4:33 PM

   Hi Patrick,

   I don't see this, either. Could you try turning off any browser extensions you may have turned on in Chrome and try again? If you see it again, could you upload a screenshot as Timethief suggests?

   Cheers!

4. patrickrudy
   Member
   Feb 1, 2013, 11:15 PM

   Thank you for the help. What is the best way to upload a screenshot.

   Here is a link to the actual post: http://patrickrudy.wordpress.com/2013/01/29/berkshire-1977/

   Thanks again, I am pretty new to using wordpress so forgive my ignorance.

5. richardmtl
   Happiness Engineer
   Feb 4, 2013, 8:39 PM

   Hi Patrick,

   The issue was that you had somehow surrounded the text with the pre html element. I have removed it, and the text looks fine now.

   May I ask how is that you are writing your posts? Is it directly in the post editor, or by using some external software? Did you copy and paste your post from Word or elsewhere? I ask because I'd like to be able to help you not have this issue agin. :)

6. patrickrudy
   Member
   Feb 4, 2013, 9:12 PM

   Thank you Richard. Yes, I drafted this in Word to make sure I had the formatting correct. When I copied it over to WordPress, i noticed the blue shaded boxes. Thank you for fixing it.

   Best,
   Patrick

7. richardmtl
   Happiness Engineer
   Feb 4, 2013, 9:45 PM

   Hi Patrick,

   Using Word can have unintended consequences like that. Instead of using Word, we recommend that you:

   * write directly to our editor
   * use either a plain text editor like TextEdit or Notepad then post to our editor
   * use a desktop client to post to WordPress (http://en.support.wordpress.com/xml-rpc/ -- including Word 2007 or newer via API)
   * use post by email feature (http://en.support.wordpress.com/post-by-email/)

   More details can be found here, including a screencast showing how to clean Word text:

   http://support.wordpress.com/microsoft-word/

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