Can not renew domain mappings

pccitizencarol · Member · Jul 13, 2012 at 7:56 pm
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I’ve been trying to renew my domain mappings but I cant find any add to cart buttons on any of the pages. My domains expire in 3 days.

The blog I need help with is: (visible only to logged in users)
pccitizencarol · Member · Jul 13, 2012 at 8:42 pm
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Even odder, I have been able to add space to my blog for more images and added the no add option.
But I cannot renew the mappings that are going to expire.

Do I have to wait for them to expire and then add them back in? I really don’t want this site to go down.
timethief · Member · Jul 13, 2012 at 8:46 pm
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Please be patient while waiting for Staff to assist you with this.
pccitizencarol · Member · Jul 13, 2012 at 8:52 pm
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Will do,
Thanks
staff-blorbo · Staff · Jul 15, 2012 at 7:52 am
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If you’re referring to texasvox.org try adding the domain via Store -> Domains in your Dashboard now.
pccitizencarol · Member · Jul 16, 2012 at 3:14 pm
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I kept trying that and it would just tell me that the domain was already mapped.
Now that it has expired I was able to map the .org. I’t looks like Ill have to do the same thing for the .com.
Its not good to have to let the map expire before it can be renewed, We lost traffic until it comes back up.
pccitizencarol · Member · Jul 18, 2012 at 10:50 pm
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I still am not able to map texasvox.com, if I go to the store, under mapping, it shows that it has expired.
If I try to add it to the list it tells me texasvox.com is already mapped to a wordpress blog.
The domain mapping is working for now, but Im worried about it stopping because I cannot upgrade the listing.
pccitizencarol · Member · Jul 18, 2012 at 10:53 pm
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If I go to “my upgrades” it still shows both of the domain mappings are expired.
staff-blorbo · Staff · Jul 19, 2012 at 9:10 am
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Ok, I see your renewal payment now, so I have manually created the subscription.

It appears to be working as desired now.
pccitizencarol · Member · Jul 19, 2012 at 2:44 pm
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When I logged into the dashboard I got a domain expired message for the texasvox.com domain. I was able to follow the link and renew until 2013. It still will not let me manage the domains from my store, my upgrades or domains.
Now we have a year to get it fixed.

Tnx
David
staff-blorbo · Staff · Jul 19, 2012 at 3:46 pm
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Just to be sure, are you logged in as citizenpowerman when you attempt to visit Store -> Domains in the Dashboard?
pccitizencarol · Member · Jul 19, 2012 at 3:53 pm
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Yes I am
staff-blorbo · Staff · Jul 19, 2012 at 4:01 pm
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Do you at least see texasvox.org listed?
pccitizencarol · Member · Jul 19, 2012 at 4:49 pm
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Yes I can see both the texasvox.org and texasvox.com.

They list the experation date, and show the domain mappings.
In each box it shows the domain, links for, learn more| domain manager
and Status: Active, Manual Renewal
This upgrade will expire in 12 months on July 17, 2013

Under the domain manager it shows the domain Texasvox.org Manage Domain Subscriptions
Expiring Will stop functioning on July 17, 2013.
But no control panels, buttons or anything of the sort other than the ability to update the primary domain.
I can send you some screen shots if you have a place to upload them.
staff-blorbo · Staff · Jul 20, 2012 at 6:39 am
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To the left of the domain, do you not have round radio buttons with an “Update Primary Domain” button below the list?

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