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Can platform affect theme?

  1. Hi,
    I'm using the theme 'hero' by anthemes for my blog. It looks fine on my own computer, by I have had reports from others that there is no 'comment' box appearing, both people using firefox with linux. Is there any problem with Linux?
    I'm using the theme 'hero' by anthemes for my blog. It looks fine on my own computer, by I have had reports from others that there is no 'comment' box appearing, both people using firefox with linux. Is there any problem with Linux?

    The blog I need help with is silvermud.wordpress.com.

  2. I can't answer your question. I tagged this thread for Themes Staff to address your issue in the Themes Forum and this thread will be moved there for you. Please subscribe to it so you are notified when they respond.

  3. Hi silvermud,

    You've changed the theme to Chunk. Although I doubt linux has something to do with the issue but If you still want to use Hero if it can be fixed please change the theme and let us know the URL of the page missing the comment box.

  4. Hi Iamtakashi,

    I've changed back to 'Hero;. Note that strangely, to me, the comment box appears on my own computer. It doesn't appear on other people's. It's not just Linux, I spoke to someone using windows and internet explorer who wasn't seeing a comment box.

    http://silvermud.wordpress.com/2013/02/04/jeremy-clarkson-on-heroin/

  5. Hi silvermud,

    Thanks for changing the theme to Hero. Do you know the version of IE which has a trouble to see the comment box? I've checked it in IE9 and IE8 and the box is there.

    It's hard to take an action without being able to reproduce the error you've reported. Could you let us know more detailed info about where the issue occurs? (the browser version and OS)

  6. Hi Silvermud,

    Does the issue still persist for you?

  7. Hi @silvermud,

    Just checking in. Are you still experiencing this with Hero? If so, can you please provide browser(s) and accompanying version number(s) so we can try to reproduce? Thanks!

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