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Can we remove an inappropriate add from our page?

  1. We are a church and have set up our blog account recently. Today, when we made our second post, we were contacted by members of our church who commented on an "inappropriate add" that was at the bottom of the post. It made it appear as if we had included it within our post and we were saddened to see that it contained cuss words and was derogatory in content. We understand that advertizing is placed on our site to aid in keeping certain features free but is there a way to remove this inappropriate add from our post?
    Thank you,
    Cornerstone Church

    The blog I need help with is cornerstonescv.wordpress.com.

  2. To off set the costs of providing free hosting to millions of bloggers, WordPress.com has been running advertising on our free hosted blogs since 2006. Many bloggers do not know this because despite the fact they ticked the box required to get a free blog, they did not read the ToS. Many also do not read the advertising entry in the support documents after registering their username and blog(s). Also note that as the ads do not display to us when we are logged in, and as many use browsers with ad blockers when logged out, they may not realize they are there at all.

    All of WordPress.com ads are family-friendly. If you feel an ad is inappropriate please take a screenshot of it, upload it via Media -> Add New to your Media Library. Then return to this thread to post the file name to let Staff them know it's there for them to view.

    Lastly, note to eliminate all advertising on our free hosted WordPress.com blogs we can purchase an annually renewable No-Ads upgrade.

  3. I posted it as "Screen Shot of Ad" to the media section.

    Thank you very much for your prompt reply! As I mentioned, I understand that advertizing is added in order to keep the blogs free - it was only the nature of the advertizement that we disagree with.
    Thank you!

  4. Thank for posting the screenshot and file name for it. This thread is flagged for Staff attention. Please be patient while waiting.

  5. This shouldn't happen again on your blog. Sorry for the inconvenience.

  6. Thank you very much for the prompt attention & quick reply - we really appreciate it!

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