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Can you help with transfer of a domain name?

  1. mixedmediaartgroup
    Member

    I am following your online instructions and get to the point where the directions state:

    The next step is to log in to your domain manager, from Store → Domains in your dashboard. Find the section titled Domain Administration, and then choose Transfer ownership to another registrar from the menu below it. Read the instructions, and click on Next Step when you’re ready.

    When I go to Store / Domains, there is no option for Domain Administration. Is there a help desk number to contact to walk me through this?

    The blog I need help with is mixedmediaartgroup.com.

  2. Domain Administration is at the bottom of the page when you go into Store > Domains. You need to choose "Transfer domain to another registrar" from the dropdown box. We don't offer phone support at the moment, however, if you are still running into issues with this, please post here and I'll be happy to help!

    The guide below explains how to transfer the domain name to another registrar, including how to access the authorization (EPP) code: http://en.support.wordpress.com/domains/transfer-domain-registration/

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