Need help? Check out our Support site, then


cancel

  1. \"An error occurred while refunding your upgrade. Please contact support\" - this is the message I am receiving

  2. Hi there!

    It looks like you purchased a Value Bundle and a the Portfolio premium theme for your site today, then requested a refund for both of those items. Since the transactions went through, please note it may take a week for the credit to be applied back to your account.

    Did you still need help purchasing these items? If so, let me know where you're having trouble. You can find the store by going to Store -> Store from your site's dashboard.

    I hope that helps!

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.