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Cancel Domain support

  1. I want to cancel all upgrades. Additionally I was invoiced for an upgrade that I don't want.

    The following WordPress.com upgrade was purchased or renewed successfully:

    Item: Domain Mapping for http://lostwithiel1.wordpress.com
    Cost: $12.00

    ==============================

    TOTAL: $12.00
    Transaction ID: 9E2350617G763590L

    Is it possible to get a refund please?

    Thanks

    Rich

    The blog I need help with is cregy.wordpress.com.

  2. Hi Rich. Domain upgrades can be refunded within 48 hours of the purchase, and other upgrades can be refunded within 30 days of the purchase:
    http://en.support.wordpress.com/upgrades/#refunds

    Go to the Store section of your dashboard and you should find a refund option next to the upgrade you purchased. If you don't see it, send a message via the following link:
    http://en.support.wordpress.com/contact/?whywasi=charged

  3. Howdy, I just refunded that domain mapping upgrade. There's quite a few other upgrades on your account though. If you'd like them all removed like you mention above can you get in touch with us privately with the details? Thanks!

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