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Cancel premium, keep site and domain name

  1. rachellouisemoran
    Member

    Hi - I want to end my premium subscription, but keep my domain name and site. I checked 'cancel auto renew,' but as my domain name was tied to that package, it looks like it will also be automatically cancelled. I want to pay for my domain name and set it up for automatic renew, but I ended up not using the other premium features so there's no reason to keep paying the $99...Any ideas on where to do this or who to contact? I did search the forums, sorry if I missed the answer, and thanks in advance.

    The blog I need help with is rachellouisemoran.com.

  2. I'll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  3. rachellouisemoran
    Member

    Thanks!

  4. You're welcome.

  5. I've just canceled your premium upgrade excluding the domain registration. You can renew the domain at https://rachellouisemoran.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    Please let us know if you need any further assistance!

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