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Cancel Upgrade

  1. kirijax
    Member

    What do I need to do to cancel my upgrade? It won't allow me to do some things I had hoped for so please cancel my upgrade. Thanks.

    The blog I need help with is gators-ospreys-tennis.com.

  2. samiejojo
    Member

    If you are within the 30 day refund period you can cancel yourself.
    Cancel Upgrade

  3. kirijax
    Member

    I've tried before and it tells me to contact staff.

    So again, what do I need to cancel my upgrade? Thanks.

  4. samiejojo
    Member

    you will have to contact staff here to have them personally help you:
    Contact Page

    Hope that helps!

  5. timethief
    Member

    Please note these pages are available from your dashboard:
    Store > My Upgrades
    Store > Billing History

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds
    If you purchased a bundle of upgrades see here > http://en.support.wordpress.com/bundles/#canceling-a-bundle

  6. kirijax
    Member

    Tried that, And after clicking the confirm button in the email, it told me to contact support directly. Did that so thanks anyway.

  7. timethief
    Member

    You're welcome.

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