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Cancellation & Refund

  1. Hi, I would like to delete my blog and obtain a refund (I had no problem with WordPress, I just decided not to blog as something has come up rather unexpectedly in personal life which will not allow me the time)

    I am still within the thirty days, and I have clicked the "cancel and refund" link in the "My Upgrades" portion of the Store, but I have not received a confirmation email. I clicked several times last night and I've tried again today

    I did email support and they sent me a reply (thanks for the quick response) but in the reply they just said to click the cancel/refund link, which I've already been trying to no avail

    Thanks

    The blog I need help with is vegandamsel.com.

  2. I have not received a confirmation email.

    have you checked the spam/junk mail folder in your email program?

    I have flagged this thread for Staff attention.

  3. Sorry for the trouble!

    I have canceled and refunded your bundle as requested.

    Please let us know if you need any further assistance!

  4. Oh I see, thanks very much, I really appreciate it

  5. You're welcome!

  6. Kindly refund my money and delete my blog. Thanks.

  7. chrisbenfante, you can cancel your Value Bundle with domain and get a full refund within 48 hours of purchase.

    Please go to the Store -> My Upgrades section of your dashboard, where you'll find the Bundle in the list of your upgrades, along with a "Cancel" button.

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