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Cancelling domain mapping to move to self-hosted WordPress

  1. I'm currently trying to move to self-host WordPress so that we have greater flexibility over the customisation of our website. I have purchased hosting and the domain is already registered elsewhere, the domain nameservers have been updated ready to host on the new host. However, we purchased domain mapping through WordPress and I can't currently delete or transfer the site because of this.

    The 'My Upgrades' section does not currently allow me to cancel this add on so that I can transfer the site. Any advice would be really appreciated. Thanks.
    Blog url: http://globalinnovationstudio.wordpress.com/

  2. I can remove this, but I'll need to see the request from the cashurst user who purchased it.

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