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Cannot connect my blog to Facebook with Jetpack 2.02

  1. kareldonk
    Member

    I can't connect my blog to Facebook cia Jetpack's Publicize feature. Clicking on the "Add new Facebook Connection" link brings me to Facebook to the WordPress App. When I click "Go to App" the page just refreshes and nothing happens. I do see the url change to "https://www.facebook.com/dialog/permissions.request" but clicking on "Go to App" repreatedly does nothing except refreshing the page.

    The blog I need help with is blog.kareldonk.com.

  2. supportbot
    Support Bot

    The blog you specified at blog.kareldonk.com does not appear to be hosted at WordPress.com.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you'll find help at the WordPress.org forums.

    If you don't understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It'll help people to answer your question.

    This is an automated message.

  3. timethief
    Member

    Not to worry as I flagged this thread for Staff attention.

  4. ebencrowe
    Member

    I have the same problem, the app page just refreshes and takes me nowhere

  5. ebencrowe
    Member

    I also see no social buttons at bottom of post

  6. ebencrowe
    Member

    site is http://robertlaverty.wordpress.com/

  7. timethief
    Member

    @ebencrow
    You are not referring to a self hosted WordPress.org install like kareldonk's site with a JetPack plugin issue. We blogger cannot even install plugins on free hosted WordPress.com blogs like the one you posted the link to. Please start your own thread by clicking this link > http://en.forums.wordpress.com/?new=1

  8. kardotim
    Happiness Engineer

    Hi kareldonk,

    Do you also encounter this issue in a different browser? for example Firefox or Google Chrome?

  9. kareldonk
    Member

    Kardotim, the connection worked with FireFox just now. It didn't work with IE9.

  10. kardotim
    Happiness Engineer

    Great to hear it's working now. You could try clearing out your cache in Internet Explorer 9 to see if that helps.

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