Need help? Check out our Support site, then


Cannot edit Custom CSS page

  1. After installing the 3.7 update and twenty-twelve update, all my customizations were blown away.

    I found my back up but the Edit CSS screen will no accept any entries.

    I tried to restore and it says the current customization is what I want but back at the first screen it's blank and the changes are not on the site.

    The blog I need help with is njnnetwork.com.

  2. The blog you specified at njnnetwork.com does not appear to be hosted at WordPress.com.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you'll find help at the WordPress.org forums.

    If you don't understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It'll help people to answer your question.

    This is an automated message.

  3. Sorry but that's not a free hosted WordPress.com blog. We provide support only for free hosted WordPress.COM blogs being hosted right here on this multiuser blogging platform. You are posting to the wrong support forum.

    WordPress.com and WordPress.org have different log-ins and run different versions of themes with same names. If you don't have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

  4. @sdpate, to prevent customizations from being overwritten with updates, if you have only CSS customizations, I would recommend using the Jetpack plugin which has an Edit CSS feature under Appearance which will keep your customizations safely saved in a different location so that they are not overwritten with theme updates. I see you have Jetpack installed on that site, but when I tested the connection, it comes up with some parse errors. You may have to disconnect it and then reconnect it.

    If you have also modified theme PHP script files, or you do not want to use the Edit CSS feature in Jetpack, then you would want to create a Child Theme. You would then do all your modifications to the child theme so they are not overwritten by theme updates.

  5. Thank you for both comments. Jetpack's link for support was to this page which is why I posted. The question was reposted.

    As for the custom php, I am using jetpack not a child theme or customized pup. The problem is some change in WP 3.7 that is affecting Jetpack. Someone is working on the issue. Thanks again.

  6. @sdpate, Glad things are underway for you and the Jetpack team is on the job. I had not run into any issues with Jetpack and 3.7 yet. Thanks for letting us know.

    You are welcome and no problems posting here.

Topic Closed

This topic has been closed to new replies.

About this Topic