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Cannot log into primary account - help?

  1. meltemp123
    Member

    I cannot log into my primary account. When I try it tells me there is no such account. But my blog is still there ( http://melhuang1972.wordpress.com/ ). I have tried using multiple devices to log in to no success. What is happening? I created this 2nd account just to be able to access support. Help, please!!! :((

    The blog I need help with is meltempblog.wordpress.com.

  2. thistimethisspace
    Member

    You can visit https://en.wordpress.com/wp-login.php?action=lostpassword and if required click "Need More Help?"

  3. meltemp123
    Member

    Sorry, that does not help, I tried that 5 times. It keeps giving me strange error messages like "this blog does not exist" or "this account does not exist" while it clearly does (melhuang1972.wordpress.com).

    It just won't let me log in! And I can't access support from that account because I cannot log in! :((((

    Help!!!

  4. meltemp123
    Member

    Can anyone help me, PLEASE?!?!?!?!?!?! It's things like this makes me want to quit WordPress! :(((

  5. timethief
    Member

    What is the username account that registered that blog?

  6. meltemp123
    Member

    melhuang1972. Blog is melhuang1972.wordpress.com. It keeps telling me it doesn't exist. I tried logging with email address and so forth. I even managed to reset password a few times (sent to me) and it still won't let me access the account! I had to create this 2nd account just to get support!

    Thanks for helping!!!

  7. timethief
    Member

    What is the username account that registered melhuang1972.wordpress.com?

  8. meltemp123
    Member

    melhuang1972 as far as I know. But it won't even let me sign in via my email address... And oddly, sometimes it tells me I need to turn my cookies on. I accept all cookies from WP. And I tried doing the same from my phone too, and same inability to log in. Maybe because I am abroad?

  9. kathrynwp
    Happiness Engineer

    Hi there, sorry you're having issues logging into your site.

    But it won't even let me sign in via my email address...

    Please try signing in with your username instead of your email address.

    melhuang1972 is not the user associated with the site melhuang1972.wordpress.com. I will email you so we can sort this out privately.

  10. mel91872
    Member

    Thank you, I've managed to log in finally.

    I'm curious why all of a sudden I can't log in with my email (as I have always done, which is why I had forgotten my username). But nevertheless I am in.

    Thank you very much!!!
    m

  11. kathrynwp
    Happiness Engineer

    I'm glad you've been able to log in. I've emailed you with some more information.

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