WordPress.com

1. dearmariana
   Member
   Sep 27, 2011, 6:43 AM

   Hey, is anyone else having problems purchasing an upgrade from the WP shop? I haven't been able to get it to go through, and no one from support has replied to my messages... so I guess no one wants my money, how sad.

   I'm using the coupon code that was given to some of us after the password security issue, and I can't tell if the coupon code is causing the problems or what. I've tried multiple credit cards, so I don't think it's my end.

   I'm also wondering why it won't let me add multiple things to the shopping cart... i.e. a Premium theme and No-Ads.

   ... frustrated...

   The blog I need help with is emuarchitetti.com.

2. dearmariana
   Member
   Sep 28, 2011, 12:48 PM

   hello?

   usually between contacting support and the forums, I get a quick reply

   I'm super surprised that in the case of wanting to PURCHASE something, everyone seems to have disappeared!

3. designsimply
   Staff
   Sep 28, 2011, 4:51 PM

   @dearmariana, I haven't heard of any other reports with purchasing an upgrade like the one you described, but I do know that purchases are going through and so the issue may be related to your account specifically. I replied to your email help request separately since you posted error message details there and I'd like to look more into your account specifics.

4. dearmariana
   Member
   Sep 28, 2011, 5:13 PM

   Thanks for your reply - just got your email about this as well. It's evening now here in Italy, but I'll give it a try like you suggested first thing in the morning. Thanks, Mariana

5. designsimply
   Staff
   Sep 28, 2011, 10:23 PM

   Sounds good!

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