Need help? Check out our Support site, then


Cannot purchase upgrade pro bundle

  1. kennethrayseals
    Member

    I set up my blog today "kenseals.com" my ID is kenseals. I have been trying to upgrade to the pro bundle but it will not proceed beyond the "get the bundle" button.
    I also have a different ID with a couple of blogs and the upgrade worked ok for that.
    How can I make this work?
    thanks, Ken
    Blog url: http://kenseals.com/

  2. Hi there - http://kenseals.com/ doesn't appear to be a WordPress.com site. Could you please provide the WordPress.com address - i.e. example.wordpress.com - so I can investigate further?

    I see one WordPress.com site connected to the user kenseals but it looks quite old and I'm not sure it's the one for which you're trying to buy the bundle - http://kenseals.wordpress.com/

  3. kennethrayseals
    Member

    I have two word press IDs:

    kenseals which is the site I'm working on:
    kenseals.com/wordpress
    This is the one I need to upgrade to pro bundle
    I want the pro bundle so I can link that site to my Godaddy hosting.

    My other Id is
    krseals
    the word press blogs I have set up on that one are:
    krseals.wordpress.com
    2ringsandakiss.wordpress.com
    I was able to purchase the pro bundle upgrade for that account.

    Is it possible to transfer the kenseals.com/wordpress to my account "krseals"?

    Thanks for your help.

  4. kenseals which is the site I'm working on:
    kenseals.com/wordpress
    This is the one I need to upgrade to pro bundle
    I want the pro bundle so I can link that site to my Godaddy hosting

    Since kenseals.com/wordpress is a self-hosted WordPress.org site hosted by GoDaddy, you won't be able to purchase a Pro Bundle for it. The bundle is only available for sites hosted at WordPress.com, since it provides features like No Ads, and the space upgrade, that are only applicable to WordPress.com sites.

    You can learn more here about the difference between WordPress.com and WordPress.org:
    http://en.support.wordpress.com/com-vs-org/

    If you have any other questions, just let us know.

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.