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Cannot save or preview post while writing draft

  1. I have never seen this problem before.

    I am in the middle of writing a post and would like to save my work. The button for this is usually on the screen. It's not there anymore. I would also like to preview the draft before posting. That button has disappeared as well.

    Have I accidently changed a dashboard setting? Am I the only one with this problem?

    Thanks,
    Ian in Hamburg

    The blog I need help with is lettershometoyou.wordpress.com.

  2. Hi there,
    How weird! That sounds like a browser related issue.

    Do not log-in on the front page of WordPress.com. Do not create posts here > http://wordpress.com/#!/post/

    Instead I recommend you ONLY log-in directly you your own blog and ONLY create posts and edit them here > Dashboard > Posts > Add New

    If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

    1. Try clearing your browser’s cache:

    http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If it’s still happening, let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

  3. Hi TT!
    I first noticed the problem using the latest version of Chrome. Just went into the draft and cannot see the preview or save draft buttons in Firefox 19.0.2. I don't want to try using IE.
    I'll try to get to your other suggestions and get back to you.
    Cheers,
    Ian

  4. Hi Ian,
    Hang in there and report back to Staff exactly what you experience.

  5. Hi TT,
    You can mark this as resolved!
    I must have hit some toggle switch that closed off the Publish box. That hides all the buttons I was looking for! Upon opening, everything is there. Thanks for your support,
    Ian

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