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Cannot upload photos, help

  1. I cannot uplaod any photos... I press the import/upload and nothing happens, I added the images to my gallery and tried the attach button... nothing happened... This has been happening for a week and everyday I try again... I don't understand I've never had a problem before... somebody please help me if you can... I am about to lose it.

    The blog I need help with is afew1000moons.wordpress.com.

  2. (1) Are you using the secure https:// login?
    http://en.support.wordpress.com/https/

    (2) Exactly which browser and version of it are you using. If you aren’t sure click here to find out > http://whatsmyuseragent.com/

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    (3) Have you done any troubleshooting? Below are the troubleshooting steps we take whenever any issues like this arise and undertaking them will provide valuable feedback information for Staff:

    a. clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    b. Using the browser with all extensions or add-ons disabled

    c. updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/

    d. Confirming third party cookies is enabled on the browser http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416

    e. Confirming JavaScript is enabled http://www.google.com/adsense/support/bin/answer.py?answer=12654

    f. Confirming Flash is updated http://www.adobe.com/software/flash/about/ and if required installing the latest version of Flash http://www.adobe.com/products/flashplayer/

    g. Resetting your router and modem and rebooting your computer
    then logging in using the secure https:// log-in

    h. Trying another browser

  3. uploading images instructions here > http://en.support.wordpress.com/images/
    For more details about the options for uploading images see:
    http://wpbtips.wordpress.com/2009/04/26/images-the-three-link-options/
    For troubleshooting images tips see > http://en.support.wordpress.com/images/troubleshooting-images/

  4. cominghomerescue
    Member

    I've been having the EXACT same issue for the last week. It happens in Internet Explorer and Firefox.

  5. cominghomerescue
    Member

    It's fixed! Yay! Thank you!

  6. Awww... Thank you so much... It is still happening to me... Argh! I am so happy it is fixed for you Cominghomerescue!!!! Unfortunately, for me I can't add photos yet... same problems :( sad...

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