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Can't Access Blog

  1. tuesdaylucy
    Member

    Hey everyone!

    I know the email for my blog, but not the password. I clicked 'forgot password', and it was reset.

    I can't access the email to find the new password, as the email belonged to an old domain name that has expired. Does anyone know how I can login to my blog?

    The blog I need help with is helpformyblog.wordpress.com.

  2. timethief
    Member

    You will need Staff help and I have flagged this thread for Staff attention. In order to help you get access to your blog Staff need one of the following things in order to correctly identify you as the blog owner:

    1. an email from the email address associated with the account or revealing what that associated email address was
    2. the wordpress.com API key for your account. This was included in your welcome email with a note to keep it safe. Please do not post the API key here.
    3. if you have purchased any upgrades for the blog a transaction number

    Please be patient while aiting for a Staff response.

  3. tuesdaylucy
    Member

    Thanks for your help, timethief!

    I can provide pretty much anything but that. I have my email address, even the password to that email, but because the domain name the address was attached to has expired (and some mean person has purchased it from underneath me) I can't get into it. The email with the API is in that account, which I can no longer access.

    I'm happy to provide any details I can, but I have no idea how to provide the ones you've outlined.

  4. macmanx
    Happiness Engineer

    What is the URL of the blog you're referring to?

  5. tuesdaylucy
    Member

    It's this one! http://theperthheroine.com/

  6. macmanx
    Happiness Engineer

    http://theperthheroine.com/ is a self-hosted WordPress.org blog, which we really can't help with.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities.

    WordPress.org has complete support and documentation sites for self-hosted/installed versions of WordPress via their Codex and Support Forums.

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