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can't change email address.

  1. I can't seem to change the email address on this account.It says it is pending a change, but I don't know what it's waiting for, I've checked the new email address and there's no message for me to respond to, to authorise the change.
    This is for my hannahhilljewellery2013.wordpress.com account.

    The blog I need help with is hannahhilljewelleryblog.wordpress.com.

  2. Hello there,
    You have two separate email address settings at WordPress.com.

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    Try the change here first > http://wordpress.com/#!/settings/

    See > Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

    This thread is tagged for a Staff follow-up so please subscribe so you are notified when they respond.

  3. Hi there,

    I see that three days ago (from this message) you successfully changed your account email address - which is different from your blog email address (as Timethief points out).

    If you would like to change the email address on your blog, you should get an email at your new email address. If you haven't yet seen it, check your spam. Otherwise, doublecheck that the email address is correct, and try updating it again.

    Cheers!

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