Need help? Check out our Support site, then


Can't change the nameserver

  1. I've purchased the domain name from wordpress.com - http://filmschoolgeeks.com

    I wanted to change the nameserver however when I select the drop down item from the list - "Make Changes to DNS" - it shows the link where I can change it.

    However, when I click on the link which would be this https://dcc.securepaynet.net/default.aspx?prog_id=391143

    it fails to load. So I can't change it. I've waited for 24 hours and it still doesn't load at all. Can you please help.

    I want to use cloudflare for DNS management - these are the nameservers that I'd like this domain to use:

    dawn.ns.cloudflare.com
    gabe.ns.cloudflare.com

    Regards,
    Mayank

    The blog I need help with is filmschoolgeeks.com.

  2. I'll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  3. However, when I click on the link which would be this https://dcc.securepaynet.net/default.aspx?prog_id=391143

    I took a look and everything is working properly. Do you also encounter this issue in a different browser? for example Firefox or Internet Explorer?

  4. I am having the exact same problem with http://runawaykiwi.com. I'm trying to change the nameservers to Bluehost, but I can't even get into the page https://dcc.securepaynet.net/default.aspx?prog_id=391143. It says ' cannot open page[...] Safari cannot find server http://dcc.securepaynet.net

    I've also tried on Chrome with the same result.

  5. Can you please try clearing out your browser cache?

  6. Just reset safari completely. Still no dice. I've tried three different internet providers (wifi, tether, and cafe wifi) just to see if that was it, and still nothing.

  7. Hello, I'm having the same problem. I purchased my domain through WordPress.com and I want to change the nameservers to Bluehost but the page won't load

    https://dcc.securepaynet.net/default.aspx?prog_id=391143

    I already tried with Safari, Firefox and Chrome with the same results.

    Your help will be much appreciated.

  8. @mayankgupta I see you've already changed the name server records so I assume you were able to get into the domain control panel.

    @javimaldonado and @derikandamandagrove please give it another try. If it still doesn't work I can help you change the name servers to Bluehost.

    Thank you for your patience!

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.