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Can't find blog on wp.com domain after domain transfer to self hosted

  1. tess966
    Member

    Blog name is: latchment.wordpress.com

    but I had it mapped to latchment.com

    I have transferred latchment.com to hostgator and installed wordpress ready to transfer the blog over.

    I understood that the original blog would still be there under latchment(dot)wordpress.com but it is still being redirected to latchment(dot)com and this means I am unable to download and import the files.

    How can I get the original wordpress.com site and files back to export them to my new self hosted wordpress site? I'm confused.

    Thanks

  2. auxclass
    Member

    Try going to

    Dashboard >> Store >> Domains >> and try setting the primary domain back to your base WordPress.COM blog and see if that works

    I will also flag this for the staff in case there is more that needs to be done

  3. tess966
    Member

    I followed the instructions to move the blog:

    transferred domain name: latchment.com
    set up hosting and wordpress installation
    now can't get back to latchment.wordpress.com (the original blog url) even though the instructions said it should still be available. This means I don't have access to Dashboard>>Store>>Domains any more.

    Since I can't access via FTP, is there any way I can get the blog back?

    Thanks

  4. tess966
    Member

    ok, i've reset the nameservers to wordpress.com so that I can get the blog back and export the data.

    Thanks for your help.

  5. zandyring
    Staff

    Hi tess,

    I don't see any blogs associated with this user account - did you set up the domain with a different user account?

    Cheers!

  6. tess966
    Member

    Yes, I did, do I need to set up the forum account with the same details as my blog?
    At this stage I have reset the nameservers back to wordpress.com but it's still waiting to propagate.
    Does the original latchment.wordpress.com site not get restored on the wordpress.com url when the domain is transferred? That was my understanding from the instructions for moving a domain and a blog to self hosted wp.

    Thanks for your help.

  7. tess966
    Member

    The original user account should be under the email address of: rosymobbs (at) gmail.com
    Tess

  8. zandyring
    Staff

    Ok, great (although that isn't the user email address) - I was able to locate your blog. It is still there! You'll have to log into the dashboard:
    https://latchment.wordpress.com/wp-admin/

    Using the username and password associated with that account. So it is still available, and you should have no problem exporting the XML file:
    http://en.support.wordpress.com/export/

    Your domain name latchment.com is still mapped to latchment.wordpress.com, so you'll need to cancel your domain mapping (Store > My Upgrades) and then you can change your nameservers to update the domain itself.

    Cheers!

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