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Can't get into my account. Frustration

  1. ecaparis
    Member

    I have tried everything to get into my site to no avail. This is really frustrating and don't know what to do. Hope someone can be of help. Below is the reply that I get every time I want to get in.
    Thanks

    ====
    Cannot Access the Dashboard Requested

    You are logged in as "ecaparis" and do not not have the necessary privileges to access the dashboard for "WordPress.com". If you are not "ecaparis", please log out, and log back in with your username. If you are "ecaparis" and you need access, please ask an administrator of the site to invite you.

  2. thesacredpath
    Member

    It sounds like you are trying to log into the dashboard for wordpress.com instead of the dashboard for your blog.

    This should be a direct link to your dashboard (replace "blogname" in the following link.

    http://blogname.wordpress.com/wp-admin/

  3. swphonetics
    Member

    I've been getting the same message, that I'm already logged in. I checked by going direct to my web page, not logged in; then logged in and got the message quoted by ecaparis.

    I recognise the the log-in link given by the sacredpath, but my own shortcut has been changed to https://en.wordpress.com/wp-login.php.

    I'll change it back, but it's puzzling how it got changed.

  4. lindalou10
    Member

    Sacredpath, this is the same problem I am having and wrote about a few days ago under another subject. I have always gotten to the login page by typing https://wordpress.com/wp-login.php. I just wonder why something like that would change with no kind of explanation. Doesn't https rather than http make your login more secure?

  5. lindalou10
    Member

    I forgot to check that I want to be notified by e-mail of any responses.

  6. andyszpuk
    Member

    Yes. I'm having a similar situation. Using the bookmark I've always used and which has been fine now tells me I can't login, even though when I type in my username it autocompletes it. I then have a list of my blogs, apart from my main one, but there is an unlabelled 'dashboard' link at the top of the list which I can click and get in okay.

    But something's not quite right.

  7. lindalou10
    Member

    Beause the security of my site is uppermost in my mind, when I get a weird error messag like what we have been getting, I do not feel comfortable clicking anything except I did just click logout.

    I can get to my dashboard doing what Sacredpath said. I did https not http and it worked. Is that the correct and safe solution, Sacredpath or anyone else who knows?

  8. absurdoldbird
    Member

    I got this today for two separate accounts, though the links to the blogs below it worked okay. I log in on https://wordpress.com/wp-login.php and always have done (for over two years) with no problem til just today. Does anyone know yet why this has been changed?

    @thesacredpath (or anyone else who knows) - can one log in on the blog's name using https or does it not recognise that?

    Thanks for any help.

  9. macmanx
    Happiness Engineer

    Can you please verify the URLs of the blog's you're trying to access?

  10. gigiassounwarne
    Member

    Ok guys, I sorted it out. I had to log in from the website not from the dash board...Thanks to all for your help.

  11. lindalou10
    Member

    MY URL is http://lindalou10.wordpress.com.

  12. macmanx
    Happiness Engineer

    lindalou10, try accessing your Dashboard at https://lindalou10.wordpress.com/wp-admin/

  13. lindalou10
    Member

    Thank you, macmanx. I appreciate your response. I'm logging in that way and all is well.

  14. macmanx
    Happiness Engineer

    You're welcome!

  15. lindalou10
    Member

    I do have another question about this same situation for macmanx or someone else who knows will respond. So now when I go to https://lindalou10.wordpress.com/wp-admin/ why does it show that I have been redirected to the page where I get to log in? I am uncomfortable with redirects. How do I know what is going on and when such a redirect is safe?

  16. absurdoldbird
    Member

    https is a secure login, but it has to redirect from the unsecure page TO that secure page! The default login page is http not https.

    You'll only be able to use https here if you adjust your settings. See this:

    http://en.support.wordpress.com/https/

  17. ontheliner
    Member

    I haven't understood any of the above and for the past few days am being greeted by the intervention discussed here: "User ontheliner Cannot Access the Dashboard Requested etc" and that I lack the "necessary privileges to access the dashboard".

    I'm doing nothing different. Simply trying to log in to my blog from the same bookmark on my browser that I've been using for years. Has something changed?

    shapersofthe80s.com

  18. lindalou10
    Member

    My settings have always been set to sign in to https and they still are set this way. So what absurdoldbird said about the redirect is not true in my case. So I am still asking the question as I asked above: "Why the redirect at the login?" Is there something more going on that could possibly affect the safety of our content or privacy or something like that? I would like to add another blog to my account at this point but I just don't want any trouble. I really would like to know that this login drama is not taking something away from us--the bloggers.

  19. timethief
    Member

    I'm doing nothing different. Simply trying to log in to my blog from the same bookmark on my browser that I've been using for years. Has something changed?

    Staff is upgrading the WordPress software we run on and has also been moving all of our most active pages like Stats, Reader, Topics, Freshly Pressed, etc. to the fron page of WordPress.com. Perhaps those changes have had an effect on your ability to log-in. I suggest trying to log-in directly to your blog by using this link http://shapersofthe80s.com/wp-admin/

  20. ontheliner
    Member

    Excellent, timethief - worked first time, thanks.

  21. timethief
    Member

    Alleluia! I love happy endings. :)

  22. macmanx
    Happiness Engineer

    lindalou10, I'm not entirely sure what you're referring to, as logging in at https://lindalou10.wordpress.com/wp-admin/ will send you to https://lindalou10.wordpress.com/wp-admin/

    You might be referring to the operation of our login system.

    When you log in at https://lindalou10.wordpress.com/wp-admin/ your information is sent through our secure login system, then you're sent back to https://lindalou10.wordpress.com/wp-admin/

  23. lindalou10
    Member

    Macmanx. Thank you. I think I'm done asking questions about this now. Bottom line, I just need to have a little more faith! Thank you for all your help. And I like your style.

  24. macmanx
    Happiness Engineer

    You're welcome!

  25. jfb57
    Member

    Hello!
    I hope someone can help me. I have spent a frustrating day with my hosts trying to get access to my blog.

    It is http://theheadsoffice.co.uk

    I have used http://theheadsoffice.co.uk/wp-login.php to login.

    When I log in my details it takes me to http://www.theheadsoffice.co.uk/wp-admin/
    but the page remains blank!

    Can anyone help please?

    Julia

  26. timethief
    Member

    @jfb57
    You are posting to thw rong support forum and we cannot help you here with that site. It's not a free hosted wordpress.com blog. You must post to http://wordpress.org/support/ Please read this for clarity > http://support.wordpress.com/com-vs-org/

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