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Can't log in from Main Screen?

  1. Can't log in from main log screen, OK if I start from "Forum" screen. (Win 7 IE10)
    All OK from an XP/IE8, and from my phone.
    Blog url: http://rericsawyer.wordpress.com/

  2. This is the correct log-in link to directly log-in to your own blog http://rericsawyer.wordpress.com/wp-admin/

    Do not create posts here > http://wordpress.com/#!/post/ as the auto-save is not operating there.
    Instead I recommend that you ONLY create posts here > Dashboard > Posts > All Posts > Add New

    If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

    Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

    If you are, please do these four things:

    1. Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    2. Make sure that you have third-party cookies enabled http://en.support.wordpress.com/third-party-cookies/

    3. Try with all browser extensions or add-ons temporarily disabled.

    4. Try enabling HTTPS: http://en.support.wordpress.com/https/

    If you are not successful let us know which browser (and version of it) you’re using and post any error reports you get.

  3. P.S. Thanks for the IE10 browser report for Staff. I flagged this thread so they see it.

  4. Could you describe exactly what happens when you try to log in, or send along a screenshot (JPEG, PNG or PDF format, if possible) so we can take a look?

    Here's a guide on how to make a screenshot, if you're not sure: http://en.support.wordpress.com/make-a-screenshot/

    Please let us know if it still doesn't work after trying timethief's list of troubleshooting steps and advice above. Thanks very much.

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