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cant log in to edit blog - neither can anyone else

  1. at http://www.kwikiklean.com/wordpress I tried viewing the site from the customer's perspective, so I logged out found that no one can post, or log in because they can, well log in!
    Blog url: http://kwikiklean.com/

  2. remembering unique identifier email address. help. please help you geniuses out there. I have not been active on my blog for 2 years and have forgotten my unique identifier email address. Since I cant log in, I cant find it on my blog. How can i find my email address so that I can log in?

  3. @veggiesgodsway
    In order to help you get access to your blog Staff need one of the following things in order to correctly identify you as the blog owner:

    1. an email sent from the email address associated with the account or revealing what that associated email address was
    2. the wordpress.com API key for your account. This was included in your welcome email with a note to keep it safe. Please do not post the API key here.
    3. if you have purchased any upgrades for the blog a transaction number send it to the email address I posted above.

    You will need Staff help so I have flagged this thread for their attention.

  4. I have lost my unique identifyer email address so I cannot know my api number. Nor can I log in. How can I remember my unique identifier email address???

  5. Please patiently wait for Staff to assist you.

  6. veggiesgodsway, what is the URL of the blog you're trying to access?

  7. http://propheticteaching.wordpress.com is the blog whose unique identifier email address I have forgotten. also I can look up the ivp number since I cant access the mail either .

  8. That is definitely under a different account. If you do not have the access to the account's email address or API Key, we will not be able to prove ownership and restore access to the account.

    Unfortunately, we no longer provide email address hints.

  9. Login is definately a problem...have to go thru hoops just to edit my own site.

  10. @elynjacobs

    (1) How are are connecting to the internet and to WordPress.com?

    I'm asking because the way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. Also note that the main dashboard isn’t designed to work with touch devices through the tablet and smartphone browsers.

    (2) Exactly which browser and version of it are you using. If you don’t know click here to find out > http://whatsmyuseragent.com/
    Note: If you are running IE9 in compatibility mode then be aware that it renders as IE7 and IE7 is not supported.

    (3) Have you tried?
    clearing your browser cache and cookies > http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
    using the browser with all extensions or add-ons disabled
    updating the browser to the latest stable version (not a buggy BETA browser version) http://browsehappy.com/
    using another browser

    (4) Are you logging in using the secure https:// log-in? see http://en.support.wordpress.com/https/

  11. dear timethief

    your response to melosing my identifying email address was very clear. You said that I need ..

    1. an email sent from the email address associated with the account or revealing what that associated email address was
    2. the wordpress.com API key for your account. This was included in your welcome email with a note to keep it safe. Please do not post the API key here.

    http://veggiesgodsway.wordpress.com
    I have neither the email address or the API for Http://propheticteaching.wordpress.com both are lost in cyberspace. I am prepared to do anything- fill in long forms or whatever to recall my email address.

    Please can wordpress help me.
    or-
    what can I do to get wordpress to help me?

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