Need help? Check out our Support site, then


can't login to my accounts

  1. i have several domains hosted on wordpress, but when i log in, it only gives me access to 2 of them: Restaurant Owners Resource and Food Delivery Service. why can't i access any of my other domains, such as bestappsforrestaurants.com, fooddeliveryapps.com, etc. please help. i can access them through GoDaddy, but won't let me access through WP. thx

    The blog I need help with is chownowz.wordpress.com.

  2. Are you trying to access the websites at these domains or the settings for the domains themselves?

    Make sure the domains are forwarding properly to WordPress.com by following the directions at: http://en.support.wordpress.com/domains/map-existing-domain/

    If you are trying to access the settings for these domains, you will only be able to access them through GoDaddy, since that is where you registered them.

  3. Hi there can someone help me from a desperate situation. For weeks now I can have access to my site and everytime I try to sign in a pop up widow appears with the following message "Please login wordpress attack protection CAPTCHA enter user name: lij6rsq Password. The result of math 25+5" with space to input username and password and a futher message in red that your password would be sent unencrypted.

  4. @abongfwafozo what page are you receiving this on? This is not normal behavior for WordPress.com. Do you by any chance use any ad-blocker or password saver addons for your browser?

  5. Hi there can someone help me from a desperate situation. For weeks now I can't have access to my site and everytime I try to sign in a pop up widow appears with the following message
    "Please login wordpress attack protection CAPTCHA enter user name: lij6rsq Password. The result of math 25+5" with space to input username and password and a futher message in red that your password would be sent unencrypted.
    This is the site http://www.bamendaonline.net

  6. abongwafozo: it does not appear that that site is hosted on WordPress.com. Please try the support forums at http://wordpress.org/support/

  7. ok thanks

  8. abongwafozo: Again, please go to the forums located on WordPress.org. This support forum is only for sites hosted by WordPress.COM. It looks like you have a plugin enabled on your site that we are not able to help you with here.

  9. abongwafozo: sorry, didn't see your second post before my previous post..

  10. Ok thanks, you have been so helpful

  11. hey andrewcpht, i'm just trying to access the websites. i can log in to my godaddy account and see the domains, but when i log in to my WP account, i see nothing.

  12. What domains are you having trouble accessing?

  13. You said you didn't see part of my post before responding?

  14. abongwafozo: just ignore. I just meant I hadn't seen the entry where you said "ok thanks" before reposting my explanation.

  15. bestappsforrestaurants.com
    androidappsforrestaurants.com
    ipadappsforrestaurants.com

    to name a few

  16. i'm wondering if i somehow have another login. when i use my usual login, it takes me to the 2 blogs i mentioned in my first post. how would i find out if there is in fact a separate login for these other sites that i may have forgotten? i can prove i own the domains.

  17. The blogs are not connected to your johnchownow account.

    If you have lost access to your WordPress.com account, please visit https://en.wordpress.com/wp-login.php?action=lostpassword and click "Need More Help?" if necessary.

  18. will do. just confused because at one point i was able to access them all through here. thanks

  19. You're welcome!

  20. tried to reset password and it just gives me the johnchownow info that i already have. when i try the account recovery it just says, can't recover account because email is the same as the one on the account, so just reset password?

  21. i can prove i own the other domains, and i actually wrote all the content that is on the current sites that i can't access, i just can't access the backend.

  22. We only allow one account per email address. The blogs belong to a different account which belongs to a different email address.

    please visit https://en.wordpress.com/wp-login.php?action=lostpassword and click "Need More Help?" if necessary.

  23. all the domains hosted here, at one time, were all under my account. i changed all the original info over a year ago. i'm the one who posted all the content on them, so not sure why i can't access them now? and i can't go the "need more help" link, because it just says reset your password and won't let me submit. i have no idea what other email these accounts might be on.

  24. Clicking "Need More Help?" at the bottom of https://en.wordpress.com/wp-login.php?action=lostpassword will bring you to a form which you must fill out so that we can help you regain access to the appropriate account.

    Please do that, as we do not handle account recovery issues on the public forums.

  25. so i actually found the old log in and password, logged in for about 10 seconds and saw all my blogs, then it said, session expired, logged me out, and now i can't log back in. so now i know the username, but i can't reset the password because i have no idea what email account it is associated with.

  26. well, now you can attempt to use the "Need More Help" link, now that you know the correct username.

  27. i did. just not sure why it logged me in for a 10 second teaser and then blocked me out. ugh

  28. Ok, if you contacted us via the "Need More Help?" link, our account recovery team will be contacting you via email.

  29. i did. thank you.

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags

No tags yet.