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Can't login to wordpress

  1. All week I have had problems getting to certain areas of my website. It looked like something in a file possibly corrupted but I haven't been able to login and fix it. Occasionally I could get logged in, but then to navigate through my dashboard, I would have problems staying logged in. I uninstalled my website and reinstalled (on GoDaddy) but I still have the same issue. I can't login even with the new account. I uninstalled again and tried renaming it and created a new directory for the files. STILL can't login. HELP!! Now I have NO website!!

    [email redacted]

    The blog I need help with is objetdartgallery.wordpress.com.

  2. I also spent 45 mins. online with GoDaddy customer support and they said nothing is wrong at their end.

  3. What is the URL of the blog you can't access?

  4. it was objetdartgallery.com through wordpress on my godaddy hosting. I uninstalled it and reinstalled it before I gave up on it completely after 3 day with no way to get wordpress support. i deleted and had to rebuild my entire website from scratch in html since I haven't been able to login for 5 days. I was going to buy the premium wordpress account once I was sure I could get it to do everything I needed it to do, but now, after not having a website online for 5 days, I can't afford for that to happen ever again. i can't believe wordpress has no way to get support when the site goes down and there are login issues.

  5. That was a self-hosted WordPress.org blog, which we really can't help with.

    To clear up any confusion, WordPress.com and WordPress.org are two different entities: http://support.wordpress.com/com-vs-org/

    WordPress.org has complete documentation and support sites for self-hosted/installed versions of WordPress.org at http://codex.wordpress.org/ and http://wordpress.org/support/

  6. so they aren't the same company? or they are?

    the problem was not being able to login to my website that had somehow become corrupted at the same time the login failed. I had to delete it all from the godaddy end because I couldn't login and wasn't able to redo the blog without being able to login.

    sorry to bother you if that is a different company, I guess wordpress.org is an epic fail... at least for me.

  7. WordPress.org is volunteer-developer and volunteer-supported blogging software that you install on a hosting provider, like GoDaddy.

    WordPress.com is a blogging service, you don't need a hosting provider.

    We can only support WordPress.com blogs here.

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