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Can't recover account

  1. Aside from this account I just made, I had a previous. I have tried to recover through every email, username possible that I would use with every possible password combination and still no luck. I also can't find a phone number for customer service. Is there any way to recover my account ?

    The blog I need help with is jlocsin123.wordpress.com.

  2. I'll tag this thread for Staff assistance. If you can provide the right email address, they'll be able to help you sort it out.

  3. @xpo431
    There is no phone support. You failed to provide a URL for the blog in question. There is only one account recovery process.

    My guess is you own the blog perhaps under a different username account and have to recover it.

    You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog.

    Clicking this link should display all your blogs registered under the same username, including the hidden ones: https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs&show=hidden

    If you do not see the blog here http://en.support.wordpress.com/my-blogs/ then
    follow this guide > http://en.support.wordpress.com/my-blogs/#my-blogs-dashboard-visibility

    If you have lost your log-in information you can visit https://en.wordpress.com/wp-login.php?action=lostpassword
    and if required click the "Need More Help" link and complete the form for account recovery. https://en.wordpress.com/wp-login.php?action=recovery

  4. @lettergrade
    RATS! My app is broken as you can see. Summary: Unless you know for sure that Staff help is required leave the threads for regular Volunteers to answer please.

  5. I see where you're coming from, @timethief, and I respect that you're trying to keep a certain type of order, but just so you understand my rationale here: in this case he stated that he had tried every login available to him, and I've seen other threads where volunteers and Staff handled similar situations this way. It was not necessarily a shot in the dark. :)

  6. Okay whatever

  7. Thanks for your help, lettergrade. However, we cannot assist with account recovery in the forums. As timethief indicated, the best course of action here is to go to https://en.wordpress.com/wp-login.php?action=lostpassword

    If the user needs further assistance they can click on "Need More Help" link which will put them in touch with our account recovery folks.

  8. @jackiedana
    Will you delete that messed up comment of mine above please?
    http://en.forums.wordpress.com/topic/cant-recover-account-1?replies=8#post-1477155

  9. Thanks, @jackiedana.

  10. Done. :)

  11. Tx. :)

  12. Thanks for the help but nothing is working. I tried the need more help route and it doesn't even recognize the website URL..

  13. Please go directly to https://wordpress.com/wp-login.php?action=recovery for assistance. If that page is not working for you, you might try a different browser (and if that's the case, let us know).

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