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Can't see stats from My Account > Stats button in the toolbar

  1. For some reason when I try to look at my stats by going to My Account > Stats from the toolbar at the top of the page, WordPress doesn't seem to think that I have a blog. I've been able to see my blog's stats for a long time but just a few days ago it started doing this. It says "You don’t appear to have any blogs yet, why not start one?" and doesn't show me any stats.

    Does anyone know what might be happening? I have admin rights and should be able to see the stats.

    The blog I need help with is www.umpcportal.com.

  2. The blog you specified at http://www.umpcportal.com does not appear to be hosted at WordPress.com.

    This support forum is for WordPress.com hosted blogs only. If you have a self-hosted WordPress blog you need to seek help at the WordPress.org forums, not here.

    If you don't understand the difference, you may find this information helpful.

  3. By the way, I tried going to WordPress.org support forums but they don't accept my login credentials. As WordPress.com is the site that I log into to view my site's stats (which uses WordPress.org) I figured that these were the proper forums that I should be using for support.

  4. I'm having the same problem. My sites are hosted elsewhere, but the stats have always been at wordpress.com. Until sometime today, wordpress had a notice about stats at the top of the forum, regarding an upgrade that was interfering with stats in the short term. Since that notice is gone, are we to assume that stats are working fine now? If so, have non-hosted stats been moved elsewhere?

  5. I just found a backdoor way to find them. They're all linked through the blog I DO host on wordpress.com and I have to access that site's stats first--which is NOT showing when I click on Stats link on the pulldown menu--and then can move from inside the stats module to each of my blogs' stats. Still glitchy, but they're there...

  6. Nice find, suppose that will have to do for now until someone finds out what the issue is.

  7. You'll have to contact staff directly for support of the WP.com stats plugin. Volunteers in the forum cannot help you.

    http://support.wordpress.com/

  8. Hey thanks brian...i had the same problem and i can access them now.

  9. Brian-
    Thank you!! I have been having the same exact (no blogs yet) problem for about a week now. I host elsewhere but do check stats on WP.com.
    Your back door technique is great...but i hope they are fixing this problem??

    THanks again!!
    Lisa

    http://www.llworldtour.com

  10. Is WordPress still having problems with the new stats counter? For a day or so, it was working OK on my site http://oneminutebookreviews.wordpress.com/. Now it seems to be on the blink again. Nothing was registering for the first three or so hours today.

    Could a general notice be posted if we should continue to expect the kinds of problems we had last week? Thanks.
    Jan

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