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can't upload images

  1. socialistahonrado
    Member

    when I try to upload a photo from my PC, and I click the photocamera icon on the new entry mask, the site doesn't respond. And not only that, when I write under the Visual tab, I can not see what I've written, but in the HTML tab I see what I write without any problem. What is wrong??

    The blog I need help with is socialistahonrado.wordpress.com.

  2. i also am having issues uploading photos. this is what it says when i try to upload an image:
    “” has failed to upload due to an error
    File is empty. Please upload something more substantial.

  3. @socialistahonrado
    Will you please provide us with some details so we can try to help you?

    1. How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers. It sounds like there could be a problem with your ISP. Can you access any of these directly?

    http://s0.wp.com/

    http://s1.wp.com/

    http://s2.wp.com/

    2. Are you using http:// or https:// see http://en.support.wordpress.com/https/

    3.Which browser and version of it are you using?

    4. Have you tried clearing your browser cache and cookies? http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

    5. Is your browser version up to date? You can upgrade any browser version here. http://browsehappy.com/

    6. Do you have third party cookies enabled?

    7. Do you have JavaScript enabled? http://www.google.com/adsense/support/bin/answer.py?answer=12654

    8. Do you have another browser you can try? That will help eliminate browser issues.

    9. You can use this link to see if your Flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not up to date then this is where to download and install the latest version of Flash. http://www.adobe.com/products/flashplayer/

  4. @grow2
    Please read these troubleshooting tips I will link to below. Please check if your image file is properly formatted. Your image files must have one of these extensions:
    .jpg/.jpeg
    .gif
    .png
    http://en.support.wordpress.com/images/#upload-images-from-your-computer
    http://en.support.wordpress.com/images/#troubleshooting
    http://en.support.wordpress.com/images/troubleshooting-images/

  5. socialistahonrado
    Member

    thank you very much for your attention!! The problem is already solved. Maybe it was a temporarily failure of wordpress. I'm not sure. But main point it's now working. Thanks!!

  6. It's working! What great news. Thanks so much for returning here to share it with us. Happy blogging. :)

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