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Can't upload images: IO error. (Error #2038)

  1. itsallaboutlocation
    Inactive

    Hello!

    Since you guys updated the wordpress dashboard, I am not able to upload pictures to my blog.

    When I choose a picture to upload, for some seconds nothing happens and then it says: "IO error. (Error #2038). An error occurred in the upload, please try again later."

    This is what I have already done:

    - Updated my Adobe Flash version (current: 9.0.124.0, mine: 9.0.124.0)

    - Cleared my browser cache (my Firefox is version 2.0.0.13)

    But it still doesn't work.

    The only thing I can imagine is, that I am living on a university campus and the wireless network or proxy server does blog some ports or so... But before the dashboard update it worked!

    Hope to hear from you soon,
    Best Wishes from Sydney,
    Jan

  2. dpereda
    Inactive

    I have been having the same issue since the upgrade

  3. tellyworth
    Staff

    itsallaboutlocation: what is the URL of the blog you're trying to upload to? What URL are you using to visit its dashboard? What kind of file are you trying to upload, does it have spaces in its name, and approximately how big is it?

    dpereda: same advice (upgrade Flash, clear cache), same questions, plus the basics (browser and OS version).

  4. dpereda
    Inactive

    I am trying to load images to http://diegoapereda.wordpress.com

    Firefox/2.0.0.13, cache cleared, windows XP, pictures are .gif files smaller than 1.5 Megs with simple name. I did upgrade Flash

  5. dpereda
    Inactive

    I was able to load the images using IE version 6 (which I hate)

  6. tellyworth
    Staff

    dpereda: are you using the URL http://diegoapereda.wordpress.com/wp-admin/post-new.php to get to the Write Post tab, or something else?

    (reason I ask is, we discovered some users have domain redirection services that load WordPress.com in a frame - this is unreliable and triggers Javascript's security rules, preventing many things from working).

  7. itsallaboutlocation
    Inactive

    Hi tellyworth,

    Thanks for your reply!

    The URL of my blog is: http://itsallaboutlocation.wordpress.com

    When I see my dashboard, the URL is: http://itsallaboutlocation.wordpress.com/wp-admin/

    The file(s) is a *.jpg and it actually had spaces in its name, but also a renaming without spaces doesn't help. The file(s) have approx. 100KB in size (quite small).

    Just 10 minutes ago I could upload a picture successfully! But the reason was, that the window which appaers after clicking the "add an image" button didn't have the button "Choose files to upload", but the old style "browse" and "upload" buttons.

    I hope this information helps,
    Bye,
    Jan

  8. tellyworth
    Staff

    We still don't know what's causing the IO Errors (it could be different things in each case), but we've received a number of reports saying that upgrading Flash fixed the problem.

    Adobe released a new version of Flash today with some bug fixes - I don't know if it fixes any of the uploader problems but it's worth a try if you're experiencing problems.

    There's also a new link in the upload form that will let you switch to the Browser uploader if Flash is not working. It should help in particular with IO Errors.

  9. itsallaboutlocation
    Inactive

    Upgrading Flash hasn't fixed my problem. I just double-checked, that I have the newest version.

    But the Browser-Upload works!!! :-)

    Thank you very much for bringing back this old-fashioned method! Let's hope that sometimes also my flash uploader will work...

    Best Regards,
    Jan

  10. wirinsydney
    Member

    Hi :-)

    I have the same problem. I could upload pictures on April 17th but since yesterday I receive the same error message. I usually work with Firefox. I just tried to upload with the Internet Explorer, that works! I don't like working with it but as long as I can upload pictures, I am ok.

    Sabrina

  11. luyungterd
    Member

    I am experiencing the same thing today. Yesterday, I have no problem uploading photos, but now, I experienced IO2038 error. All my photos are less than 100kb. So, I don't think it is a problem with the size, I will continue to try and sort it out.

  12. whogopenguin
    Inactive

    Same problem... :|

  13. manuelametazoa
    Member

    I am having the same problem, what's the solution?

  14. lazyaussie
    Inactive

    Surely admin know by now after the endless flood of image upload problems that it is not flash? There seems to be a faked surprise everytime this problem comes up. you have known for months that it is not flash. Why mislead people by pretending it could be a flash upgrade problem. IE, Safari Firefox, ALL have the same problem, which most people would logically think might be related to wordpress. Not you guys though. Still blaming the browsers and flash.

  15. fouco
    Member

    I'm having this problem as well, and i agree with "lazyaussie" its not my firefox or flash etc.

    How can we sort this out?

    My blog address is: http://conillusione.wordpress.com

  16. llucien
    Inactive

    Same problem

  17. jwilliamson9
    Member

    ditto, not that saying such does anything. Any one using wordpress longer than the past few months encountered this problem? How long does it take before it is fixed?

  18. jwilliamson9
    Member

    fixed, for me anyways...

  19. benjaminyong
    Member

    I hope you all can solve this problem as soon as possible as i am in the rush to upload my file which is a powerpoint

  20. raincoaster
    Member

    You can't upload powerpoint at all without putting it in via the Vodpod widget. If you're having serious troubles uploading media which you've never tried to upload before, always check the FAQ to see if it's allowed.

  21. thesacredpath
    Member

    Powerpoint (.ppt) can be uploaded to wordpress.com so that others can download them, they just cannot be displayed within the blog.

    http://faq.wordpress.com/2006/05/07/what-filetypes-can-i-upload/

  22. xrynx
    Member

    I only successfully uploaded an image once, and that took 3 hours for a 2Mb image... which is a LONG time. Since then I haven't been able to upload anything at all...

    The thing is, I haven't been able to upload not just to WordPress, but I also can't upload to Flickr or imageshack or photobucket... they all come back I/O error. Is it a browser problem, or server problem?

    I have these problems no matter which computer I use in my house.
    I've tried turning off all firewalls and antiviruses too...

  23. katm
    Member

    If it's happening across multiple web services, then it's likely something local to your or your ISP.

  24. andrey1987
    Inactive

    I have the same problem!!

  25. organizerightnow
    Member

    I can't load photos either. Getting the same IO message. Please tell us how to get around this.

  26. justjennifer
    Member

    Same problem started for me yesterday. Using the browser uploader to get around the problem.

    Just tried again with the flash uploader and having upgraded to FF3 seems to have solved it for me.

  27. justjennifer
    Member

    Drat and double drat. The flash uploader worked at my office computer, but not now on my home computer with FF3 installed. Have latest version of flash on both machines.

  28. charlottejo
    Member

    I'm having the same problem, but I can't even use the browser uploader instead - when I upload with it, my window goes blank and never loads...

  29. thesacredpath
    Member

    @charlottejo, what is the URL of your wordpress.COM blog?

  30. oliverdoran
    Member

    to pick your beautiful brains.....

    I'm the same as justjennifer.
    Flash uploader comes up with IO error and browser uploader goes to blank page once you hit the upload button. I'm at http://www.photos.je/blog - i rekon it's an installation problem, though I have reinstalled. updated flash, added .htaccess, and loads of other stuff - anyone any ideas?

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