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Can't upload pdf file

  1. nusantaranews
    Member

    Since a few week ago, i can't upload (insert) pdf file in my article or add new media. Whereas about 3 month ago, i could add (insert) new pdf file. How it could be?
    Every time upload a pdf file, always fail and a message from systems arises "An error occurred in the upload. Please try again later."
    And I keep on try to upload pdf file, but error again.
    Any one can help me?
    my blog : http://nusantaranews.wordpress.com
    Thanks a lot.

    The blog I need help with is nusantaranews.wordpress.com.

  2. carocat
    Member

    Have you tried uploading different files or just the same one? Also, what is the size of the file and which browser are you using?

  3. nusantaranews
    Member

    Yes, I have tried more than 3 pdf files, 29 KB, 44 KB and 266 KB.
    I am using Mozilla 3.0.
    FYI: i just use 2.1MB from 3GB of wordpress media capacity. And I dont have any problem to upload picture.
    Thanks

  4. carocat
    Member

    Are you on Firefox 3.0.9 by any chance? Several people have reported problems with that browser.

  5. nusantaranews
    Member

    No, i am using Mozilla 3.0.1.
    You right. I just try using Internet Explorer 7.0.5, and now i can upload that file (pdf).
    Thank you for your help and information.
    Btw, how it could be?

  6. carocat
    Member

    I have no idea, I'm afraid.

    Try sending a support request to staff explaining exactly what you tried to do and which broswer it didn't work with: http://support.wordpress.com/contact/

  7. nusantaranews
    Member

    Thank you so much Carocat.
    I will try it.

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