Need help? Check out our Support site, then


WordPress.com Forums » Support

Can't upload pdf to media library

  1. ed21c
    Member

    A few months ago I could upload pdf and pptx files, now I can't.
    After I select the file to upload, the grey bar appears, fills up, then the name of the file appears in the window on the right of the screen, but there is only the default image (mountains for pdf, pic of 2 files for pptx) in this window and in the main window. If I try to add that to my page, of course the file I want is not there.
    I am following all of the instructions, my screen says I can upload pdf and pptx, the file size is small enough. What can I do?

    The blog I need help with is ed21c.com.

  2. raincoaster
    Member

    How much storage do you have left in that blog?

  3. ed21c
    Member

    Where do I look to find out how much storage I have left?

  4. megacolby
    Member

    Check your blog's dashboard or look on the top of "Add Media" page and look for the storage counter.

  5. ed21c
    Member

    Thanks. 81.8 MB out of 13.0 GB upload limit (1%).

  6. megacolby
    Member

    Ok, how big of PDF file are you trying to upload!

  7. justpi
    Member

    Dashboard sidebar > Media > Library (right below the heading).

    "there is only the default image"
    That's normal.

    "If I try to add that to my page, of course the file I want is not there"
    What is there in its place?

  8. megacolby
    Member

    What are you talking about? :?

  9. ed21c
    Member

    It's 80k.
    "What is there in its place?" A link to the pdf, but I want to see the pdf in the blog page. I used to be able to do this....

  10. megacolby
    Member

    Well, I can't figure out why you wouldn't be able to upload it unless the file is too big, and it might be too big... I flagged it for staff attention

  11. ed21c
    Member

    Thanks so much for your time and support :)

  12. justpi
    Member

    @megacolby:
    Ed21c didn't say she can't upload the file, she said she can't make it show up on the page. And if you can't figure something out, that doesn't mean nobody else can.

    @ed21c:

    "What is there in its place?" A link to the pdf

    That's exactly what you're supposed to get.

    but I want to see the pdf in the blog page. I used to be able to do this....

    WP cannot display PDFs directly. If you wish to to do that, you need to upload the files to Scribd or Issuu then embed them in your page.
    http://en.support.wordpress.com/scribd/

Topic Closed

This topic has been closed to new replies.

About this Topic

Tags